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| AJIRALEO |
MFS Platforms Specialist Job Opportunity at TIGO Tanzania | April - May 2018
NAFASI ZA KAZI/AJIRA TIGO TANZANIA
JOB PURPOSE
MFS Platforms Specialist reports to the MFS Technical Manager. You will be expected to ensure smooth MFS operations, in order to maintain high service availability and to achieve the overall company goals accomplish service availability up to 99.99%
To Manage MFS Projects, Products and Change Requests
To Interface and support other internal teams (commercial, MFS operations, SD), 3rd parties and vendor management
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CORE RESPONSIBILITIES
Responsible for operational routines to maintain a high level of quality and availability of MFS
Platforms and products offered by the company to both internal and external customers.
Responsible for the overall upkeep and management of all existing and future MFS services and
Products/Projects and their integration to the company operations.
Responsible for the design, development /customization/acquisition and implementations of MFS products/systems to be offered to our subscribers or to be used internally.
Provide MFS business support and escalate to level 3 problems and report to the team.
Re-classify problems into level3 (need vendor support) and initiate change request to be approved by team leader and subsequently product vendor /owner.
Ensure that all MFS nodes, applications, products and associated processes are SOX compliant.
Review daily operations and Maintenance for the current MFS Platforms (USSD GW, DB, and Telepin NODES)
Preparation of CAR and supervise CAPEX execution for MFS Systems while ensuring budgetary control
Generation of capacity, KPI tracking and project progress reports weekly and monthly in a timely manner
End to end capacity dimensioning to ensure expansion is done timely
Develop technical specifications and requirements for Systems based on key areas for growth
Review offers and BOQs from vendors to ensure that capacity and quality needs of the business are met
Undertake system changes and any other projects assigned by the MFS technical manager/Supervisor
Responsible for supervision of MFS support, governance and commercial meetings with Supplier, Millicom Regional Team, and Managed Service Provider
Support Operation teams, Commercial, BSD and CSD projects and product launches for Systems to meet objectives within timelines and quality
Ensure SLA compliance report for MFS is signed off on quarterly basis
QUALIFICATION & EXPERIENCE
Bachelor degree in Computer Science/IT/Electronics/Computer engineering or other related degree programme
Must have a minimum of 3 Years’ experience in MFS/VAS area
MS office skills: Knowledge of Microsoft Excel and basic Microsoft PowerPoint is essential
Effective communication, writing and presentation skills
MFS or finance business related process knowledge
Planning and organization skills
Technical credibility
Personal/strategic responsibility. Source: AjiraLeo
This position is open to people: Local
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted
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