Key Account Manager - VGE Job Vacancy at Vodacom Tanzania | July, 2018

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Key Account Manager - VGE Job Vacancy at Vodacom Tanzania | July, 2018

NAFASI ZA KAZI VODACOM TANZANIA

Title: Key Account Manager - VGE
Location: Dar Es Salaam
Role purpose:
To acquire new Customers Accounts for Vodafone Global Enterprises and drive profitable revenue contribution and increased market share from Fixed & mobile products and solution offerings.
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Key accountabilities and decision ownership

Responsible for the in country acquisition of Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom

Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.

Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).

Establishes appropriate relationships with customers in Vodacom  and leverages those relationships to ensure maximum financial return from Vodacom  customers 

Works collaboratively to provide  direction on the service relationship for nominated accounts

Inputs to decisions on new propositions, product mix and services for customers

Manage customer expectation by aligning various units to ensure end to end timely deliveries within manning SLAs.

To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.

Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.

Maintain Customer relationships in order to maintain churn rate not above 5% of Individual Existing and new business per annum relative to the Individual targets.

Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met

Job Summary
Title: Key Account Manager - VGE
Location: Dar Es Salaam
Job type: Full Time
Sector: Legal/Regulatory
Job ID: VTLLR002
Posting date: 25 Jun, 2018 
Deadline: Until Filled  

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