Head of Sales & Channels (Grade 15) Job Opportunity at TIGO Tanzania | September, 2018

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Head of Sales & Channels Job Vacancy at TIGO Tanzania | September, 2018

NAFASI ZA KAZI / AJIRA TIGO TANZANIA

Head of Sales & Channels (Grade 15)
Job Country: Tanzania
JOB PURPOSE
Together with the Management Team responsible for;

• Continually improving the present (and future) performance of Tigo Tanzania
• Creating team spirit based on the Tigo culture
• Stimulating innovation and consumer focus throughout the operation 

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CORE RESPONSIBILITIES

• Managing resources to deliver the offer in alignment with company strategy
• Ensuring profitable customer intake (mass market and corporate)
• Optimizing and innovating the distribution process
• Developing team skills and ensuring the transfer knowledge
• Validating needs identified at Product Brief profile, defining strategy and/or plans as input for final Blueprint of the offer
• Executing the acquisition of all "Market Mobile" needs for the development of the Offer and validating and executing the Training Plan, related to "Market Mobile" activities
• Developing logistics for POP material distribution and training to sales channels.
• Selling the offer to consumers, including development of "Street dynamics".
• Execute Dealers loyalty evaluation and prepare frontline feedback report

Leader

• Is responsible for an effective flow of information and keeping managers and employees well informed
• Responsible of providing business information for input of consumer/industry/business analysis
• Meets with the managers in the Market Mobile Department
• Performs all managerial HR tasks in accordance with Tigo People policies
• Is responsible for the department to work effectively as a team
• Ensures successor planning and management development
• Is responsible for development of managers/team leaders and employees
• Motivates managers/team leaders and employees
• Is responsible for own development

Manager

• Reports on business & product performance
• Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
• Ensures that departmental action plan is implemented
• Is responsible for long term staff planning and optimal staff planning
• Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
• Prepares budget and forecast
• Manages P & L

Ambassador

• Contributes to Tigo’s network(s) in own area of expertise
• Ensures trade materials are in place (brand application)
• Entrepreneur/Sales & Distribution Management
• Ensures that market insight from a sales perspective is provided
• Sets sales and distribution goals and follows up on results
• Ensures proper DMS methodology
• Drives penetration and sales of core products
• Ensures availability
• Gets market insight and articulates it in a proper way to be part of the designing process (+ product assurance)
• Consolidates information (fine setting fact based approach)
• Boosts innovation
• Ensures customer service level
• Identifies new business opportunities
• Identifies early warnings competitors, fraud, dealer ethics, service level
• Validates commission structure
• Validates customer profitability (corporate)

QUALIFICATION AND EXPERIENCE

• University degree, preferable in business administration/engineering
• Master degree in business management
• Senior managerial experience with field and operation experience preferable in FMCG  

Knowledge Finance (Project) management Leadership Presentation & reporting English

Tigo-specific organization knowledge Tigo Business strategy Tigo Business model Tigo culture Golden rules Code of ethics

Roles and behaviour criteria

Leader Direction Teamwork (R)evolution (level 3)*

Manager Output driven Seeking to understand (level 3)*

Ambassador Inspiring (level 3)*

Entrepreneur Innovation Ownership Customer Focus (level 3)*

Result areas

People KPI’S   Engagement/ satisfaction   Productivity evolution

Operational KPI’S   Compliance with company operational standards   Compliance with internal control standards

Consumer KPI’S   Brand preference   Revenue market share   Product penetration & usage

Financial KPI’S   ARPU per source   Revenue growth   Gross margin   EBITDA margin   Free cash flow growth   Net income

CORE COMPETENCIES
· Management and leadership
· Exceptional service and results orientation
· Superior analytical and problem-solving abilities. Demonstrated ability to apply IT in solving problems
· Ability to work under pressure and time constraints
· Ability to work effectively with a wide range of cultures in a diverse community
· Ability to present ideas in business-friendly and user-friendly language. Successfully presents technical information. Ability to make effective and persuasive presentations to senior management
· Ability to achieve results through others
· Excellent self-organization and self-direction in performance of tasks, including time management skills
· Set and manage priorities
· Maintaining up-to-date knowledge of technological advances is crucial
This position is open to people: Local

TO APPLY CLICK HERE