REPORTING STRUCTURE
Reporting ToGeneral Manager
Supervision OfSupport Staff
Interacts WithHead of IT Africa, staff
JOB DESCRIPTION
-Liaise with vendors and suppliers of IT equipment and telecommunication services and coordinateacquisition of the same.
-Installation, configuration and maintenance of IT related equipment (HW), network connections (ADSL,leased line etc.), telephone (IPT) and applications (SW).
-Provide support of enterprise IT systems e.g. Microsoft Exchange, Active Directory, etc., including dailysupport to users.
-Strategic design, expert advice, consultation and implementation of network and IT solutions inconjunction with IT team and in alignment with Head of IT Africa and CIO
-Ensure the agreed level and standard of quality in the performance of all IT related systems
-Responsible for periodical tasks such as management reporting, budgeting, business planning, costcontrol, resource & priority management as well all issues related to subordinates.
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