Employer: Vodacom
Job Type : Full-time
Employment Type : Permanent
Location: Head-office Dar es salaam, Tanzania
Closing Date : 19-Jan-18, 11:59:00 PM
Job Descriptions:
Key accountabilities and decision ownership
-Responsible for the in country acquisition of 1–4 Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
-Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
-Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers
-Works collaboratively to provide direction on the service relationship for nominated accounts.
-Ensure appropriate inputs to decisions on new propositions, product mix and services satisfactions to customers
-Core competencies, knowledge and experience
-Excellent analytical and logical reasoning skills translated from consumer insights
-Excellent communication skills
-Strong stakeholder management skills
-Ability to anticipate customer, competitor and market dynamics
-Strong customer service and customer satisfaction ethos. Delivering results.
Must have technical/professional qualifications:
-3+ years’ experience industry or functional experience.
-Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
-Strong analytical skills and business acumen.
-Build and maintain relationship with key stakeholders in the value chain.
-Telecommunications experience would be advantageous.
-Project knowledge and experience would be advantageous.
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