Kay Account Manager Job Opportunity at TIGO Tanzania | April - May 2018


Kay Account Manager Job Opportunity at TIGO Tanzania | April - May 2018
Kay Account Manager (Grade 9)

Responsible for generating revenue by closing sales. Sells products and services directly to the company’s larger customers primarily via face-to-face contact. Develops strong relationships with these accounts to ensure sensitivity to the customer’s needs, concerns, and emerging requirements. Responsible for credit
/debt management and revenue collection. Responsible for all customers documentations’ (preparation and filling) – including contract forms and all relevant application forms.
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Achieve the desired revenue target & Gross addition
To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan.
Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan.
Open up new business opportunities by networking within existing customer base and targeted
accounts delivering agreed net new business revenues in line with the agreed business plan

Managing Key Accounts

Develop, implement and control account development plans to maximize new and repeat sales from the accounts
Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database

Customer Retention
To achieve agreed retention targets within an existing corporate sector account portfolio.
To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities
To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations
Ensure bills are paid as per the agreed credit policy

Documentation and filling.
Ensure all account opening applications forms are dully updated and used for activations
Ensure all documentations are filled in designated areas and ready to be available whenever required
Advice any required input to improve safe keeping of the customer records/database.

Credit Control
Ensure activation forms are verified prior to account opening
Ensure all the bills are paid as per the credit policy
Highlight credit risks and advice management accordingly and timely

University Degree in Marketing /Communication/ BCom
2+ years of experience in account acquisition/management.
Proficiency with the MS Office Suite including Microsoft Word, Excel and Power Point. Source: AjiraLeo

This position is open to people: Local
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted