Head of Sales & Channels (Grade 15) Job Opportunity at TIGO Tanzania | September, 2018

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AJIRALEO
AJIRALEO
Head of Sales & Channels Job Vacancy at TIGO Tanzania | September, 2018
NAFASI ZA KAZI / AJIRA TIGO TANZANIA
Head of Sales & Channels (Grade 15)
Job Country: Tanzania
JOB PURPOSE

Together with the Management Team responsible for;
  • Continually improving the present (and future) performance of Tigo Tanzania
  • Creating team spirit based on the Tigo culture
  • Stimulating innovation and consumer focus throughout the operation 
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CORE RESPONSIBILITIES
  • Managing resources to deliver the offer in alignment with company strategy
  • Ensuring profitable customer intake (mass market and corporate)
  • Optimizing and innovating the distribution process
  • Developing team skills and ensuring the transfer knowledge
  • Validating needs identified at Product Brief profile, defining strategy and/or plans as input for final Blueprint of the offer
  • Executing the acquisition of all "Market Mobile" needs for the development of the Offer and validating and executing the Training Plan, related to "Market Mobile" activities
  • Developing logistics for POP material distribution and training to sales channels.
  • Selling the offer to consumers, including development of "Street dynamics".
  • Execute Dealers loyalty evaluation and prepare frontline feedback report

Leader
  • Is responsible for an effective flow of information and keeping managers and employees well informed
  • Responsible of providing business information for input of consumer/industry/business analysis
  • Meets with the managers in the Market Mobile Department
  • Performs all managerial HR tasks in accordance with Tigo People policies
  • Is responsible for the department to work effectively as a team
  • Ensures successor planning and management development
  • Is responsible for development of managers/team leaders and employees
  • Motivates managers/team leaders and employees
  • Is responsible for own development

Manager

  • Reports on business & product performance
  • Translates organizational goals into departmental action plan in cooperation with the managers or team leaders
  • Ensures that departmental action plan is implemented
  • Is responsible for long term staff planning and optimal staff planning
  • Determines which resources (financial, staffing and organization) and time schedules are required to achieve objectives
  • Prepares budget and forecast
  • Manages P & L

Ambassador
  • Contributes to Tigo’s network(s) in own area of expertise
  • Ensures trade materials are in place (brand application)
  • Entrepreneur/Sales & Distribution Management
  • Ensures that market insight from a sales perspective is provided
  • Sets sales and distribution goals and follows up on results
  • Ensures proper DMS methodology
  • Drives penetration and sales of core products
  • Ensures availability
  • Gets market insight and articulates it in a proper way to be part of the designing process (+ product assurance)
  • Consolidates information (fine setting fact based approach)
  • Boosts innovation
  • Ensures customer service level
  • Identifies new business opportunities
  • Identifies early warnings competitors, fraud, dealer ethics, service level
  • Validates commission structure
  • Validates customer profitability (corporate)

QUALIFICATION AND EXPERIENCE
  • University degree, preferable in business administration/engineering
  • Master degree in business management
  • Senior managerial experience with field and operation experience preferable in FMCG  
Knowledge
Finance
(Project) management
Leadership
Presentation & reporting
English
Tigo-specific organization knowledge
Tigo Business strategy
Tigo Business model
Tigo culture
Golden rules
Code of ethics
Roles and behaviour criteria
Leader
Direction
Teamwork
(R)evolution

(level 3)*
Manager
Output driven
Seeking to understand

(level 3)*
Ambassador
Inspiring



(level 3)*
Entrepreneur
Innovation
Ownership
Customer Focus

(level 3)*
Result areas
People
KPI’S
  Engagement/
satisfaction
  Productivity
evolution
Operational
KPI’S
  Compliance with company operational standards
  Compliance with internal control standards
Consumer
KPI’S
  Brand preference
  Revenue market share
  Product penetration & usage

Financial
KPI’S
  ARPU per source
  Revenue growth
  Gross margin
  EBITDA margin
  Free cash flow growth
  Net income
CORE COMPETENCIES
· Management and leadership
· Exceptional service and results orientation
· Superior analytical and problem-solving abilities. Demonstrated ability to apply IT in solving problems
· Ability to work under pressure and time constraints
· Ability to work effectively with a wide range of cultures in a diverse community
· Ability to present ideas in business-friendly and user-friendly language. Successfully presents technical information. Ability to make effective and persuasive presentations to senior management
· Ability to achieve results through others
· Excellent self-organization and self-direction in performance of tasks, including time management skills
· Set and manage priorities
· Maintaining up-to-date knowledge of technological advances is crucial
This position is open to people: Local