Head of Manned Security Job Opportunity Dar es salaam at Empower Limited | Deadline: 14th November, 2018

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AJIRALEO
AJIRALEO
Jobs Tanzania: Head of Manned Security  Job Opportunity Dar es salaam at Empower Limited | Deadline: 14th November, 2018
NAFASI ZA KAZI / AJIRA TANZANIA
Head of Manned Security
Type: Full Time
Category: Security, Safety & Defense
Location: Dar-es-Salaam
Other Categories: Logistics & Operations ,
Job Level: Senior Manager
Roles and Responsibilities
Main Purpose of Position

Reporting to the General Manager, the Head of Manned Security coordinates the provision of contractual and ad hoc security services to customers, in compliance with legislation, organisational policies and procedures, to ensure achievement of budgeted financial targets. The incumbent is also responsible for monitoring the quality standards of manned security services, ensuring adherence to regional standards.

Key Performance Areas
• Effective management of the division’s financial performance
• Manage relationship between actual results, budgets and forecasts
• Initiate cost saving model and controls
• Gross Margin Management
• Ensure Labour Efficiency according to standards
• Ensure Overheads control according to standards
• Achieve Contract profitability according to targets
• Prevent claims through regular customer risk assessments
• Achieve existing Revenue Growth
• Manage escalation to completion  

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Effective management of the division’s people performance
• Proper allocation of employees to positions to fulfil contract requirements
• Analyse and address employee turnover
• Ensure appropriate level employee training and development
• Maintain excellent employee motivation, performance management and engagement
• Ensure employees adhere to standards and address accordingly in line with org policies and procedures
Client retention and maintaining customer service levels
• Ensuring that all required formal customer meeting are scheduled, attended and documented
• Ensure quality service delivery in line with the ‘Org’s Way’ 

New business development
• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security
• Demonstrate a thorough understanding of the competitor environment faced by the
• Involvement in community and business forums and general public profile
Educational Qualifications
• Successful completion of higher schooling qualification
• Driver’s License 

Experience Requirements
• Two to five years’ work experience in Africa, particularly East Africa
• Five years’ experience in security management (either armed forces, police services or similar) with exposure to manned security services 

Competencies:
• Leading people
• Delivering performance
• Managing professionally
• Collaborating and Co-operating
• Driving change 

Skills
• Written communication skills
• Verbal communication
• Swahili Speaking
• Computer proficiency