3 New Job Opportunities Dar es salaam at Empower Limited | Deadline: 11th December, 2018

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Jobs Tanzania: 3 New Job Vacancies Dar es salaam at Empower Limited | Deadline: 11th December, 2018
Senior Relationship Manager
Type: Full Time
Category: Banking
Location: Dar-es-Salaam
Other Categories: Sales ,
Job Level: Senior Manager
Deadline: 09th December, 2018

Roles and Responsibilities
• Business development – managing and retaining existing relationships and generating new business in the assigned market segments by providing core banking products and services. This will include increase customer base, growth in balance sheet (assets/liabilities & contingent liabilities), growth in earnings, increased facility utilization and actively cross-selling bank products and services. (45%)
• Relationship management – Adequacy of personal competence to effectively perform Account Relationship Management tasks to ensure the customer relations are maintained well to reduce complaints and also retain existing customers by management of customer expectations. Develop strategies for maintaining and further penetrating existing client base and execute the strategy through calls, visits, needs assessment, customer qualification and follow-up meetings to maintain, enhance and expand customer relationships (20%).
• Risk Management – Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment. Minimization of exposures to and impact of risks associated with client portfolio in line with Bank credit policies, bank regulatory requirements, KYC and AML policies. (20%)
• Credit Preparation – Make financing proposals through the appropriate credit approval process by structuring proposals, analyzing financial statements, negotiating terms and conditions for facilities and managing administrative tasks including credit analysis and processing (10%)
• General administrative duties – To be the principal contact point for the new and assigned portfolio of Corporate Banking relationships and prospective customers to all other banks units as customer needs by responding promptly to customer issues, questions and concerns. (2.5%)
• Reporting – Prepare and maintain appropriate reports on client portfolio and per set operational guidelines. (2.5 %)

Educational Qualifications
• University degree 


Experience Requirements
• At least 6 years relevant Corporate Sales and Relationship Management experience in a Banking or Financial institution environment.
• Relevant professional qualification in banking, finance or marketing
• Proficiency in use of MS Office applications

Project Manager
Category: Project & Program Management
Location: Dar-es-Salaam
Other Categories: Security, Safety & Defense ,
Job Level: Manager
Deadline: 11th December, 2018

Roles and Responsibilities
Functions of the Position:

• Manage the smooth day-to-day running of the relevant sites/contracts to ensure profitability.
• Posting Sheets to be signed off daily. Ensure security officers are posted on sites according to the customer agreements/contracts.
• Measurement of Customer Service Standards to be complete on a monthly basis by the Contract Manager
• The Project Manager must ensure that the Site Inventory is used during any formal handing & taking over shifts on all sites.
• The Project Manager must ensure that site inspections are done on every site for all staff to ensure all are briefed, correctly dressed/equipped and ready for the shift.
• Ensure that pay queries are attended to and that correct the payments to security officers.

Manage the work schedules of direct reports to meet agreed plans, contracts and agreements in a cost-effective manner
• Ensure that the duty rosters are prepared in time and delivered to the Security Officers on site
• Authorize the necessary time sheets on a monthly basis
• Analyse the Easy Roster system to allocate manpower, over and under postings and rectify any anomalies

Customer Liaison

• Formal Customer Meetings to be held on a monthly basis or as per written agreement.
• Minutes of the Meetings to be forwarded to the customer within 7 days.
• Ensure that Site Seniors are included in the meeting and that the relevant discussions at the meetings are translated to all the Security Officers.
• Customer complaints to be resolved within 2 working days.
• Ensure that a formal Customer Service Assessment are completed monthly by the customer (or Preference Letter on file should the Customer not want to complete Monthly Assessment)
• Ensure that site visits are conducted according to a pre-determined visit plan.

Ensure Post Descriptions, emergency plans, registers and files are in place according to Customer and Company requirements.
• Ensure Post Descriptions and emergency plans are adhered to by the Security Officers
• Post Descriptions must be reviewed annually.
• Post Descriptions must be approved by the customer annually.
• Ensure that the correct registers and files are placed on site and maintained.

Ensure that all Security Officers are inducted and properly trained to meet the requirements of the position/ post.
• New employee on a new site must be tested within 2 weeks to confirm they are familiar with all procedures.
• Determine training needs and where necessary recommend training to be conducted to meet customer requirements.
• Ensure that monthly Site Knowledge Tests are written by all Security Officers on site.
• Ensure that other on-site training is conducted as necessary to meet customer requirements.

Audits and Assessments
• Ensure that quality audits are conducted in accordance to the audit plan.
• Ensure that Health and Safety Risk Assessments are conducted in accordance to the Company Policy.
• Ensure that all the Security Officers on site are aware important/problematic physical risk factors
• Complete documentation regarding audits and risk assessments as required.

Ensure all Company assets are accounted for, properly handled safeguarded and maintained.
• Ensure that monthly equipment checks/ audits are conducted to ensure it is in good working order.
• Monthly reports to be forwarded to the relevant logistics/ Operation Clerk.
• Ensure that vehicles are inspected on a weekly basis.
• Ensure that vehicles are inspected during hand over/ Take over (includes complete vehicle inspection)
• Ensure that all defects are repaired immediately.

• The Project Manager is responsible and must ensure strict discipline on his sites.
• The Conducting of disciplinary hearings, appeals and grievances according to the
• Company Disciplinary Code may be required from a Contract Manager.

Monthly and Weekly reports
• The Project Manager must ensure that the Monthly and Weekly reports are completed and forwarded to the respective managers as required.

Health and Safety
• Ensure that all sites comply and implement the company Health and Safety Policy.
• Distribute weekly Tool Box talks to all sites.
• Ensure that Health and Safety of all employees remain a priority.

• The Project Manager must ensure that all incidents are reported and properly investigated.
• The Project Manager will be required to follow-up on invoices and statements to ensure customers pay the appropriate amount on time.

Educational Qualifications
• Bachelor degree and equivalent

Experience Requirements
• At least 5 years of experience on a role.

Legal Officer
Type: Full Time
Category: Legal
Location: Dar-es-Salaam
Other Categories: Human Resource (HR) ,
Job Level: Intermediate
Deadline: 11th December, 2018

Roles and Responsibilities
• Ensuring legal compliance with all applicable laws and regulations including personally attending to matters such as CMA.
• Manage litigation matters including coordination with law firms, attending court hearing, drafting notices, rejoinders, counter claims, and maintaining case files.
• Maintaining a calendar of compliance obligations.
• Ensuring each area of compliance is covered by a failsafe process.
• Maintaining a calendar of legal cases, events and dates.
• Ensuring the company is proactively prepared for all legal events and matters.
• Keeping regular communication with lawyers to ensure the company is getting the required service from the lawyers on a times and effective basis.
• Prepare and send legal notices to defaulting debtors according to an escalating plan including filing a suit and bringing it to justice.
• Defending suits filed against the Company, either directly or with the help of lawyers, depending on the substance of the case.
• Assisting in the drafting of legal documents, notices, suits, defence please except in cases related to labour matters.
• Report on the status of legal cases on a monthly basis.

Educational Qualifications
• Undergraduate in Law from a recognised University
• Registered Advocate

Experience Requirements
• Extensive knowledge in Labour Law
• Excellent written and spoken English and Swahili
• Has Experience dealing with CMA matters.
• Minimum 5 years’ relevant experience.