HR Services Officer Job Opportunity at Multichoice Tanzania | November, 2018

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AJIRALEO
AJIRALEO
Jobs Tanzania: HR Services Officer Job Opportunity at Multichoice Tanzania | November, 2018
NAFASI ZA KAZI / AJIRA TANZANIA
Job description
Support and enable business units in meeting their objectives through the application of HR principles and practices:
§ Responsible for effective management of payroll process
§ Effective management of compliance requirements with all government entities: Audit reports, Tax reports and compliance
§ Effective management of compensation benefits e.g. health insurance, social security etc
§ Provides a transactional HR service to managers, supervisors and general staff on the leave, salary slips, health insurance and other employee related queries
§ Works with VE SS Operations and Legal to ensure that ensure company polices are relevant and updated at all times to local legislation
§ Provides administrative support required to HR team 

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Stakeholder Management:
§ Supports TA Specialist in administration and managing the onboarding of new joiners
§ Provides administration and coordination elements of training
§ Provides system’s support for all MCA staff
§ Effective management of ER process, policies and practice within MCA
§ Identifies, coordinates and facilitates relevant HR workshops/interventions/initiatives as guided by the HR BP
§ Ensures high quality of services delivered (i.e. timeliness, accuracy, efficiency and responsiveness)
§ Ensures customer queries are escalated to the right level and right stakeholder until they are resolved to customer satisfaction
§ Advises and supports employees in understanding HR policy and services, and accessing service providers
§ Takes overall accountability for quality in the HR value chain / processes
§ Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, wider HR community and Employees

Enable effective cross-functional working relationships to create and drive an integrated HR employee experience