AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Job Title: Systems and Operations Manager
Masasi, Mtwara Region, Tanzania Full-time
Critical Requirement: Proficiency in English and Swahili
Term: Minimum 2-year commitment
Location: Masasi, Tanzania
Qualified
Tanzanian nationals are strongly encouraged to apply, International
candidates must have existing rights to work in Tanzania
About myAgro
myAgro is an award-winning non-profit social enterprise based in West
Africa. myAgro has pioneered a mobile savings model that allows farmers
to invest their own funds in high-quality seed, fertilizer, and training
and increase their harvest and income by 50-100%. myAgro’s North Star
is to help 1 million farmers increase their incomes by $1.50 per day by
2025 and lift themselves out of poverty. Learn more from myAgro’s
founder here.
About the System and Operations Manager Role
The
Systems and Operations Manager, based in Masasi, will manage many of
myAgro’s support functions, including Logistics, IT, Finance and Admin,
to support the Tanzania program’s success. This position will set
strategy, build processes and systems, and develop a team to help drive
myAgro’s growth and impact. The Systems and Operations Manager will need
to be comfortable working in a fast-paced environment while also
carefully assessing and setting priorities and leading a team of
talented local and international staff. The position requires the
ability to analyze complex organizational challenges, work within a
budget, and build for scale. The Systems and Operations Manager will
report to the Country Director of Tanzania.
Responsibilities
Leadership and Management
Leadership and Management
• Hire, train, guide and direct managers of the Operations departments, 4 to 5 people directly and 20 to 25 indirectly.
• Set clear performance criteria and KPIs for managers and their departments
• Model a service mentality to support the rest of the organization; cultivate that approach in the Operations team
• Set strategic direction of the Operations team to help drive toward
myAgro’s goals; communicate goals and the role of the team in achieving
these
• Support the professional development and retention of the team
• Work with Finance to set the budget for Operations and assess performance against it; manage department within budget
• Manage IT staff to ensure Tanzania field and headquarters staff have
technical services and equipment necessary to execute effectively, e.g.
internet, computers and cell phones
• Manage mobile phone applications and technical aspects of mobile money payment system
Logistics & Admin
• Manage Admin team to ensure Tanzania staff and visitors have services and facilities neededLogistics & Admin
• Management of vehicle pool and drivers
• Assist teams in selecting and negotiating with vendors
• Manage Logistics team to ensure cost-effective, timely sourcing and delivery of services and products for myAgro staff and farmers
• Help improve appropriate processes and authority limits for purchases
• Ensure robust forecasting of timing, cost, and methods for delivery season
Finance
• Manage Finance team to ensure budgets and expenses are used correctly, re-inforce team management to build strong leaders, improve processes towards more efficiency
• Ensure team stays compliant with myAgro’s procurement rules and guidelines and ensure donor guidelines are respected.
• Help the team create more structure within Finance operations in each district (~6 districts)
Required Experience
• 5+ years of relevant work experience
• At least 2 years of international, developing country experience in a similar social enterprise or project management role with significant responsibility
• Demonstrated ability to be a key driver of organizational effectiveness
• Proven ability to work effectively at all levels of an organization and with a highly diverse, distributed workforce
• Great communication -written and verbal- and presentation skills in Swahili and English
• Strong skills in Excel and comfortable working with big datasets
• Comfort in a fast-paced, startup environment with operations in a developing country
• Flexibility, a sense of humor, an open mind, and a diligent work ethic
• Strong leadership and management skills combined with humility
• Creative and versatile approach to problem-solving; solution-oriented
• Proven, strong communication skills and ability to work cross culturally
myAgro provides equal employment opportunities to all employees and applicants without regard to race, colour, religion, sexual orientation, marital/parental status, national origin, age, disability, political opinion, social status, veteran status, and genetics. myAgro complies with all applicable federal, provincial and local laws governing nondiscrimination in employment.
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