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New Job Vacancy at CRDB Bank Plc Tanzania - Senior Manager; Networks

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AJIRA LEO TANZANIA
CRDB Bank Plc
Jobs in Tanzania 2020: New Career Opportunities at CRDB Bank Plc, 2020
AJIRA MPYA CRDB 2020 / NAFASI ZA KAZI CRDB 2020
Background
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.
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CRDB JOB OPPORTUNITIES NOVEMBER, 2020
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Senior Manager; Networks (287)
Req Id 287 - Posted 11/19/2020
Job Purpose
Responsible for selection and implementation of the best network technology solutions & suppliers, maintaining highest uptime of all networks. Quickest response & resolution of network incidents & problems escalated from Level 1 Support (Service Management Department). Ensure excellent management of Service Level Agreement (SLA) with Network Service providers, cost effective maintenance of network and cost optimization.
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Key Responsibilities

  • Creates and maintains overall network plans to support the organization's business strategy, agrees service level agreements with customers and plans all aspects of the infrastructure necessary to ensure provision of network services to meet such agreements.
  • Effectively lead a team of Level 2 networks support, responsible for Core (Data Centre) Network & Internet Connectivity, Wide Area Network (WAN) – Branch, Business Partners, ATM & POS Terminals Connectivity, Local Area Network (LAN) at Head Office, Branches and Voice & Video Network - Unified Communication Systems (UCS).
  • Manage 3rd level network support with respective network service providers to ensure availability and good performance of data, voice & video connectivity used by the Bank to provide Banking services to customers as well as for internal office communications.
  • Data Centre, Head Office, Branch, Agency Banking & ATM/POS terminals networks Installation, availability & performance assurance.
  • Head Office & Branch Voice (VOIP telephone) and Video network installation, availability & performance assurance.
  • Network Access Control (NAC) installation and performance assurance.
  • Level 2 support & optimization of Data Centre, Head Office & Branch Data, Voice & Video Networks, Offsite ATMs network, etc.
  • Data, Voice & Video network incidents management (escalation to 3rd level & follow-up resolution with vendors).
  • Networks service providers & SLA management.
  • Setting SMART Objectives and conduct Performance Evaluation for Direct Reports in the section
  • Prepare monthly progress update reports of the section.
  • Prepare and control annual budget (CAPEX & OPEX) of the section.
  • Setup and implement cost saving initiatives.
  • Develop & update policies, procedures and processes to improve efficiency & productivity of the section.
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Experience, Knowledge and Skills Requirements
  • Bachelor Degree in ICT, Telecom, Electronics, Electrical engineering or related fields.
  • Minimum of 10 years’ experience in similar role, at least 3 years in managerial position, managing network or aspect of a network for a bank or similar enterprise in size and scale.
  • Professional qualification in network management (e.g. CCNP, CCSP, CCDP) and in ITSM related area (i.e. ITIL or COBIT) is required.
  • Project management certification will be an added advantage.
  • Experience in design, configuration and implementation of enterprise network architecture for banks, including IP/MPLS, VSAT, VPN.
  • Advanced knowledge of LAN, WAN & UCS networks technologies is required.
MODE OF APPLICATION: APPLY ONLINE