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AJIRA MPYA TANZANIA 2021 | NAFASI MPYA ZA KAZI 2021
Receptionist
Position: Receptionist
Position: Receptionist
Summary:
We are looking for a receptionist for our mobile repair shop that will be taksed to manage customer queries and other front desk related tasks.
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 - 2019. CLICK HERE!
Description:
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Duties and responsibilities:
Qualifications and skills:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!
Salary and Remunerations:
The salary is 350,000 Tshs
We are looking for a receptionist for our mobile repair shop that will be taksed to manage customer queries and other front desk related tasks.
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 - 2019. CLICK HERE!
Description:
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Recommended:
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!Duties and responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Read Also:
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,319 POSTS)Qualifications and skills:
- A diploma in a related field (Accountancy, marketing, finance will be a plus).
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!
Salary and Remunerations:
The salary is 350,000 Tshs
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