Saturday, 22 January 2022

6 New Job Opportunities at British American Tobacco Tanzania - Various Posts

  AjiraLeo Tanzania       Saturday, 22 January 2022
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British American Tobacco
Jobs in Tanzania 2022: New Job Vacancies at British American Tobacco Tanzania 2022



The incumbent will drive the development and integration of analytics technologies, empowering all digital leads to uncover a new depth of insights for competitive advantage to the business. We have always been committed to recruiting, developing, and retaining the very best people in our business functions. As a member of our team, you’ll join an outstanding workplace, collaborating across borders with colleagues from multiple fields to evolve our business in one of the most dynamic phases of our history. Our company succeeds when our people thrive. Because the growth and well-being of our people are essential, we offer rich compensation, benefits, services, and development programs to help employees maintain and improve their health, wellness, and work/life balance. We empower our employees to balance their schedules to what suits them the most and how they are most productive.
BAT is evolving at pace – truly like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

Data Analyst
Our Marketing strategy is underpinned by a unique view of the consumer across our categories, which is increasingly driven by powerful consumer data and analytics. As the Digital channel keeps growing, we are launching a mobile application alongside a new brand in 2022. The role of consumer digital data analyst will be to define and track analytic requirements for the new products as well as evaluate and improve our existing products. The role of the Data Analyst is to unlock insights and foresights to drive growth in the context of an expanding multi-category, multi-channel business.


  • Leverage cross functional multi-category, multi-channel business and technology acumen to identify and deploy initiatives to deliver against the efficiency work-stream required to deliver the better tomorrow agenda.
  • Leverage business and technology acumen to uncover a new granularity of insights and foresights that inform both the short-term performance and longer-term strategy of our vaping mobile application and websites.
  • Managing and designing the reporting environment, including data sources, security, and metadata.
  • Acute ability to identify relevant business questions, collect data from a multitude of different data sources, organize the information, translate results into solutions, and communicate the findings in a way that positively affects business decisions.
  • Supporting initiatives for data integrity and normalization.
  • Work with Adobe Analytics and other platforms to answer team’s business questions to enforce data driven marketing decisions and drive product roadmap.
  • Supporting the data warehouse in identifying and revising reporting requirements.
  • Partners with BI & digital team to develop business cases to support new and existing mobile app development, understands objectives and helps determine key performance indicators
  • Influence and drive capability development in the applied data analytics space across all levels of BAT Canada to accelerate the analytics transformation across BAT.
  • Providing technical expertise in data storage structures, data mining, and data cleansing.
  • Interpret data, analyze results using statistical techniques and provide on-going reports.
  • Acquire data from primary or secondary data sources and maintain databases/data systems.
  • Identify, analyze, and interpret trends or patterns in complex data sets.

Experience Required

  • 3-5 years of proven working experience as a Data Analyst or Business Intelligence.
  • Extensive experience in digital environments including B2C.

Technical / Functional / Leadership Skills Required
  • Mobile, eCommerce, Social, Web and UX technology expertise.
  • Knowledge of data science, machine learning, IOT, SML, web analytics capabilities.
  • Strong experience with data extraction, manipulation and blending across different data sources (Google Analytics and other proprietary tools).
  • Strong experience with Google Analytics and Adobe Analytics (Adobe as preferred option).
  • Knowledge of the Internet landscape, including a comprehension of display advertising, consumer-facing websites, web traffic sources.
  • Experience with digital tools, focused on user engagement and growth.
  • Well-rounded, data driven individual with high level technical skills, capable of building complex quantitative algorithms to organize and synthesize large amounts of information use to answer questions and drive strategy in the organization.
  • Curious and result-oriented, with exceptional industry-specific knowledge and communication skills that allows the individual to explain highly technical results to their non-technical counterparts.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Team player able to work constructively with other cross-functional managers, business analysts, developers, suppliers, testers, business stakeholders and management.
  • Strong written/verbal communication and experience working in fast-paced, dynamic teams.

Education / Qualifications / Certifications Required

  • Bachelor’s degree in Information Technology, Computer Science, Business Intelligence, Statistics or related field.
Read Also:

  • English language as an asset
  • Previous experience in consumer goods is preferred

Job Title: Senior Administrative Assistant
Dar Es Salaam, Tanzania
Company Name: British American Tobacco
Salary Range: Negotiable + Benefits
Job Department: Admin & Support
British American Tobacco {BAT} has an opportunity for a senior administrative professional to join us and to provide administrative support to our regional management. This position requires you to be a team player and to work on many different types of projects, tasks, and activities. While you will have typical daily admin tasks, there will be times where you will be required to jump in to get things done. The successful candidate will have a minimum 5 years’ administrative experience in an office environment. You will proactively support the management on the routine day-to-day needs and management of the corporate service area. The incumbent must be a highly organized individual and able to build effective relationships. As a BAT Senior Administrative Assistant, you will support, represent, and actively participate in Partner matters. We’re redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge.

  • Responsible for the provision and coordination of all administration support to the General Manager, including preparation and consolidation of sensitive confidential documents, presentations, reports and correspondence.
  • Coordinates and manages the calendar and appointment schedule for the General Manager, exercising discretion and judgment to the priority and urgency of such.
  • Manage travel arrangements including booking flights, hotels, cars and coordinating itineraries.
  • Prepare meeting agendas, take meeting notes as required, transcribe flip chart notes, prepare meeting minutes.
  • Code and track invoices and submit for payment in timely manner.
  • Coordinates all travel and accommodation arrangements for the General Manager and visiting senior executives.
  • Coordinates all administration related to offsite meetings and events sponsored by the General Manager.
  • Provides support to the Business Operations Lead with all Management Team meetings, including scheduling, agenda development and minute taking.
  • Creates and develops complex visual presentations through Microsoft PowerPoint.
  • Prepare and ensure timely expense report submission for General Manager and Management Team.
  • Processes account payable invoices and all aspects of expense reporting related to the General Management budget.
  • Coordinates cross-functional collaboration with the office management and administrative coordinator group to ensure a high and consistent level of office services provided across all functions.
  • Prepare and distribute internal communications (letters, posters etc.).
  • Prepare monthly/quarterly/annual and ad hoc reports.
  • Answer multiple phone lines, takes messages, and screens and redirects calls.
  • Abides by office services policies and procedures as required under the Occupational Health and Safety Act to secure an optimal and safe working environment. Acts as an active member of the Health and Safety Committee.
  • Communicate corporate events and activities using social media platforms.
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  • Minimum Diploma or Bachelor’s degree preferred.
  • Minimum 5 years of administrative experience in an office environment.
  • Minimum 5 years of managerial and administration experience in a fast-paced environment.
  • Excellent English written and verbal communications skills.
  • High proficiency with Microsoft Office Suite, specifically Word, Outlook, PowerPoint, and SharePoint.
  • Self-starter with ability to work with and take direction from multiple levels of professional staff.
  • Ability to work under pressure in a team environment with strong attention to detail and ability to work independently.
  • A can-do attitude and commitment to being an active participant of our employee-owned culture is a must.
  • Ability to be innovative and agile, work well with multiple projects, prioritize well and handle tight deadlines.
  • Excellent interpersonal skills with demonstrated tact and diplomacy in sensitive situations.
  • Requires strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines.
  • Knowledge of internal office policies and procedures to ensure consistency and alignment amongst the organization.
  • Ability to interact and communicate effectively with individuals at all levels of the organization.
  • Strong analytical and project management skills.
  • Ability to demonstrate flexibility and enthusiasm on the job.


  • Highly Competitive salary
  • Targeted Annual Bonus & BAT Premium fringe benefits.

Customer Care Relationship Manager


The purpose of the role is to develop and implement the overall customer care strategy and manage the efficient and effective delivery of the customer care function, working with internal BAT operational teams and external outsourced delivery partner(s). This role is responsible for handling customer queries via a variety of channels, including social, and creating a best-in-class customer experience.

The incumbent should be experienced in delivering great service and building relations. To ensure delivery of levels of service and values to end customers and play a key role in developing proactive customer care capabilities to delight BAT customers. To deliver our brand vision by always doing what we say we are going to do and focusing on a high-quality customer experience. We are all about ensuring customers optimize and enjoy the use of our products and services and increase their likelihood to recommend. We’re redefining an industry while going through our own digital transformation, using innovation to keep our portfolio of products at the cutting edge.


  • Be the relationship manager with UCC, leading on contract revisions, and raising of the necessary purchase order(s), reverting to BAT SLT as needed.
  • Identify opportunities to continuously drive operational efficiency in the delivery of customer care whilst continually improving the customer experience.
  • Lead the development and deployment of customer reviews / satisfaction feedback and contribute to evolving the NPS requirements.
  • Management of internal BAT relationships on behalf of the Customer Care function.
  • Resolving customer complaints quickly and efficiently.
  • Management of external relationships, including BPO(s).
  • Accurate reporting of Customer Care performance.
  • Accurate reporting of customer contacts.
  • Research, analysis, and presentation of contact reasons.
  • Monitor customer metrics and identify/implement improvements.
  • Proficient and compliant to internal processes and policies.
  • Team management and development.
  • Business sales / revenue / churn targets.
  • Actively and consistently demonstrate applicable BAT Culture initiatives and commitments.
  • Some minimal travel may be necessary to support the business client relationship and/or Closing Team training.
  • A bachelor or master’s degree in Business Administration, Computer science, Finance or Marketing or a related field.
  • Specialized CRM certification with 3+ year’s hands-on experience with CRM configuration and administration
  • Minimum 3 years’ experience of working in a fast-paced customer service environment with proven management skills.
  • A confident communicator with excellent interpersonal skills and highly customer service focused.
  • Excellent attention to detail.
  • Ability to read, analyzes, and interprets general business periodicals, or government regulations.
  • At least one-year prior experience in a customer service/retail/sales role.
  • Ability to write reports and business correspondence. Ability to speak effectively before groups of customers or employees of BAT.
  • A self-starter with excellent problem solving, analytical, planning, and organizational skills with a focus on continuous improvement.
  • Ability to work individually and collaboratively
  • A proactive and customer-first attitude
  • Be capable of managing an outsourced team as part of the overall customer care team.
  • Able to remain focused and make decisions in a demanding and fast-paced environment, escalating significant issues to mitigate risks to the business.
  • Solid Project management skills, as you would be representing Customer Care on BAT initiatives.
  • Professionalism and resilience, motivation and commitment.
  • People management experience.
  • Strong communication skills. Must be proficient in both written & verbal English.


  • Highly Competitive salary
  • Targeted Annual Bonus & BAT Premium fringe benefits

Finance Manager

Job Title:
Finance Manager
Location: Dar Es Salaam, Tanzania
Company Name: British American Tobacco
Salary Range: Negotiable + Benefits
Job Department: Accounting & Finance
We are looking for a Financial Manager to join British American Tobacco {BAT}. The Financial manager will monitor BAT’s corporate finances, as well as perform data analysis and advise senior managers on ideas to maximize profits. Will often work as part of a team, assisting in making decisions that affect the organization, a task for which must need analytical ability and excellent communication skills. The role is responsible for both commercial and corporate planning and reporting areas of the Regional Finance team to deliver the planned metrics for the regional Cluster & sustainable growth agenda through enabling resource allocation, providing financial analysis and insights, initiatives and achieving TW Finance objectives.


  • Support Total Customer Investment, Revenue Growth Management, Drive productivity savings & cost base optimization.
  • Provide insightful commercial inputs and demonstrate business acumen to support strategic goals of TWC and accelerate the growth agenda.
  • Lead development and oversea execution off strategic planning and decision-making and resource allocation of the Marketing (Trade, Brand) department by evaluating the effectiveness/efficiency of Marketing programs & touch points.
  • Ensure spend efficacy and smart cost management within the Marketing team as well as resource allocation decisions are based on improving shareholder value and in line with company strategy.
  • Ensure accounting and governance procedures for Marketing are in place and operating effectively. Identify ways to improve the current control environment & business processes and own the changes without compromising creativity and enterprising spirit.
  • Ensure Commercial Finance contributes as an effective business partner to Marketing. Ensure quality service/mentorship in all relevant areas of work is provided to all sections of marketing department.
  • Other ad-hoc tasks as requested (e.g., lead commercial meetings).

  • Ensure that accurate completion of financial management reports.
  • Prepares commentaries of key drivers of actual vs. Plan financials.
  • Performs ad hoc analysis as required by Head of Finance for actuals and planning scenarios.
  • Constantly improve ways of working and aim for efficiency (simplification) and data accuracy for reporting purposes.
  • Lead internal control processes (control navigators, risk assessments).
  • Review local tax & statutory reporting; Work closely with external auditors.

  • Minimum Bachelor’s Degree in Business, Economics, Finance or Accounting; Master’s Degree would be an added advantage.
  • 5+ years of experience in both commercial & corporate finance in MNCs.
  • Experience in Big Four accounting firm and FMCG is preferred.
  • Experienced in handling distributors is preferred.
  • Excellent cash flow management knowledge.
  • Strong core analytical, decision making, and problem-solving skills and ability to effectively prioritize tasks.
  • Strong Excel skills.
  • Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative and consultative.
  • Strong influencing, leadership and interpersonal skills (stakeholder management).
  • Ability to simplify complex situations and synthesize, communicate, and present complex information.
  • Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative, and consultative.
  • Proficiency in Microsoft Word & Excel, Thorough understanding and knowledge of relevant finance tools and systems, i.e. SAP/BPC.
  • Strong communication skills. Must be proficient in both written & verbal English.
  • Leadership capability in leading a team.

Warehouse Supervisor
Job Title:
Warehouse Supervisor
Location: Dar Es Salaam, Tanzania
Company Name: British American Tobacco
Salary Range: Negotiable + Benefits
Job Department: Supply Chain & Logistics
We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor’s responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. This position will supervise and coordinate activities of the warehouse work areas to include supervising, receiving, storing, inventory and shipping of finished goods or raw materials. The successful incumbent will lead the warehousing relationships and look for opportunities to increase efficiencies. Working closely with Supply Chain, warehouse distribution executive will be required to ensure that production plans are updated, and imported products are received and put away in a timely manner. This role will Support the efficient and compliant operations of BAT services storage and shipping operations at the factory and any BAT offsite storages. Includes ensuring adherence to all product quality, traceability and safety guidelines.

  • Supervise the picking, staging, labeling, and loading of all shipments leaving the warehouse and verify the accuracy.
  • Assists the Logistics Manager in overseeing all aspects of the warehouse operations.
  • Assure that all items received from production are received properly, verified and delivered to the proper storage area.
  • Arrange all warehouse storage in an orderly fashion to insure first-in and first-out (FIFO) rotation is maintained.
  • Coordinate the movement of product between outside locations and the factory are made in a timely manner.
  • Perform cycle counts and inventories to finished goods when requested.
  • Inspect the warehouse area for safety hazards and environmental problems.
  • Assure all paperwork is completed in a accurate and timely fashion.
  • Assume responsibility for on-the-job training and orientation of warehouse personnel. Serve as the in-house trainer for training related new personnel’s.
  • Schedule the daily work assignment of all warehouse personnel.
  • Maintain the attendance records, counsel, and discipline warehouse personnel within currently Company guidelines.
  • Assist Logistic Manager and Logistics Supervisor to reduce QSI issues.
  • Support applicable ISO 9001 (QMS) and 14001 (EMS) activities and initiatives.
  • Responsible for all weekly/monthly controls, monthly revenue recognition data for proper financial posting and product set up in SAP for sales and inventory transitions.
  • Be the Point of contact for the Global team for primary/secondary transportation costs.
  • Work closely with the impacted teams (warehouse, supply chain, logistics, etc.) to ensure daily, monthly, yearly targets are met.
  • Work with each warehouse to ensure they are achieving/growing all warehouse KPI’s while at the same time looking for opportunities to increase efficiencies and reduce cost.
Read Also:

  • Bachelor’s or associate degree in business, logistics or supply chain management.
  • 3-5 years of experience in warehouse management, logistics, 3PL.
  • Inventory management certification or CITT/ PLOG.
  • Understanding Transportation processes.
  • Experience working with SAP inventory management software and planning strategies.
  • Knowledge of warehouse operations and related KPI’s.
  • Proficient Data analysis with Excel (Macros).
  • Organizational and logistics skills.
  • Problem solving and autonomous decision-making abilities.
  • Proactive critical thinking.
  • Must be able to make recommendations to management and execute directives.
  • Working knowledge of all aspects of warehousing and shipping.
  • Should always conduct selves in a professional and ethical manner and exercise good judgment.
  • Must be detail oriented and maintain a focused work ethic to ensure accurate operation of the storage facility.

Quality Engineer
Job Title: Quality Engineer
Location: Dar Es Salaam, Tanzania
Company Name: British American Tobacco
Salary Range: Negotiable + Benefits
Job Department: QHSE
We are looking for a Quality Engineer to monitor and improve the quality of our operational processes and outputs. The quality engineer’s responsibilities include designing quality standards, inspecting materials, equipment, processes, and products, developing quality control systems, and determining corrective actions. You will also work with managers and supervisors to implement quality measures. This person will be responsible for managing the quality indicators of the production machines for cigars and filters. The successful quality engineer should have excellent troubleshooting skills and be able to ensure that processes and products consistently meet established quality standards.
  • Analyze and manage information reported in the Global Quality System to ensure compliance with the quality indicators of the finished product in the Factory.
  • Monitoring trends and performance of indicators to detect areas of opportunity and support in solving existing problems with the coordination of action plans.
  • Ensure that the quality indicators of the finished product are satisfactory through the control and fulfillment of the established quality standards.
  • Monitoring of the non-conforming product indicator and generation of action plans (corrective and preventive) in case of not meeting the established goals.
  • Provide or provide quality auditors with the necessary resources to meet the objectives of the area, as well as supervise their work, manage their overtime and support in the solution of existing problems.
  • Metrology Coordination, ensuring compliance with calibration and verification programs for measurement and test equipment, and ensuring their maintenance and updating.
  • Promote a culture of continuous improvement in all processes.
  • Utilize statistical process controls and analysis to determine process capabilities, identify trends, and prioritize issues.
  • Conduct root cause investigations and make recommendations for corrective and preventative actions.
  • Report and Analyze internal and external quality KPI’s including: PPM, Scrap, DPU, early hour warranty, etc.
  • Work with Management, Quality Assurance, Engineering, Procurement, Marketing and Production personnel in the evaluation and improvement of products, raw materials, and manufacturing processes.
  • Maintain and ensure that its processes comply with the requirements of the ISO 9001 standards; Quality Policy, Internal and External Audits, Risk Management, Process Approach, Corrective Actions and continuous improvement.
Read Also:

  • Minimum Degree in some Engineering, HSE or related career.
  • Quality experience within a manufacturing company and in production processes.
  • Management of people in your charge.
  • Strong leadership skill.
  • Ensure daily monitoring and posting of customer measurable
  • Internal product audits (develop schedules, assist in , monitor action list).
  • Contribute to the Company Quality Objectives.
  • Self-motivated and ability to follow through on several assignments and programs concurrently under stress without confusion and with limited supervision.
  • Analysis and solution of problems.
  • Strong Problem Solving knowledge and experience.
  • Strong communication skills. Must be proficient in both written & verbal English.
  • Great opportunities for professional growth and development.
  • Capable of conversing with customers regarding all aspects of the program quality requirements.
  • Critical interpersonal skills, writing skills, tact, assertiveness and persuasiveness working with customers, Government, Regulatory Agencies, and Major Subcontractor Representatives.
  • Very Competitive compensation package.
  • Must be able to work a flexible shift, including overtime and weekends

  • Highly Competitive salary
  • Targeted Annual Bonus & BAT Premium fringe benefits
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
  • Global Top Employer with 55,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

Method of Application
Interested applicants should submit their CV and Cover Letter via the apply form/button or our career email below:
Only shortlisted applicants are contacted for the competency-based skills assessment and British American Tobacco virtual recruitment interview.
The deadline for submitting the application is 08th February, 2022.

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