Tuesday 19 April 2022

New Job Vacancy at Fastlink Safaris & Tours Limited - Airline Customer Service Agent

  AjiraLeo Tanzania       Tuesday 19 April 2022
WARNING
Beware of Job Scammers!
Please Never Pay Money To Get A Job!
AJIRALEO TANZANIA
Fastlink Safaris Limited
Jobs in Tanzania 2022: New Jobs Vacancies at Fastlink Safaris Limited 2022

💥TAMISEMI: AJIRA MPYA ZA WALIMU+AFYA 2022 UPDATES. CLICK HERE!💥

💥UNASUBIRI NINI? FOLLOW US ON INSTAGRAM. CLICK HERE!

AJIRA MPYA TANZANIA 2022 | NAFASI MPYA ZA KAZI 2022
Airline Customer Service Agent
Summary:

Fastlink Safaris Limited is currently seeking an airline customer service agent to join our team! We take pride in providing exceptional customer service that goes above and beyond the ordinary in hospitality and transportation services.
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 - 2019. CLICK HERE!

Job Description:

This position is responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, aircraft preparation and problem resolution for all passengers and potential passengers/guests.
Recommended:
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!

Duties and responsibilities:
  • Greet and provide outstanding service to all Fastlink safaris customers and guests in a friendly, courteous and professional manner.
  • Answer telephone to provide information, resolve problems or complaints, and assist as needed;
  • Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service
  • May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets;
  • Communicate to customers when a flight has been delayed or cancelled and work to re-accommodate them according to company policy
  • Provide current and accurate fare, schedule, gate, flight arrival and departure information, as well as answer general inquires both in-person and over the telephone;
  • Provide check-in assistance, ticketing changs, re-booking of itineraries and special service requests for passengers.
  • Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner, and assist passengers, as needed;
  • Identify opportunities to improve customer experience and increase satisfaction;
  • Ensure Fastlink Safaris, Airline and Airport regulations are followed at all times.
  • Additional duties as assigned by supervisor.
Read Also:
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2022 (1,275 POSTS)

Qualifications and skills:
  • Excellent communication and problem-solving skills
  • Ability to push/pull/lift 20kg for extended periods of time
  • Ability to work efficiently under time constraints
  • Diploma or certificate in the related field
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
  • 2+ years of customer service experience
  • Experience with microsoft office products including outlook, word and excel
  • Positive attitude and winning personality
  • Passion for people, building relationships with customers and delivering top-notch service
  • Excellent time management skills
  • Experience in a service or hospitality related environment desired
  • Experience in aviation is desired
  • Organizational and Multi-tasking skills: Agents must be able to do several things with constant interruptions.
  • Must be able to work flexible hours including evenings, weekends, holidays and overtime, as needed
  • IATA customer service agent accreditation will be a plus
Recommended:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!

Salary of:
500,000/= Tshs
Application deadline on:
Applications should be made on this link: https://forms.gle/k6KSETVH8gucZhFp7
logoblog

Thanks for reading New Job Vacancy at Fastlink Safaris & Tours Limited - Airline Customer Service Agent

Previous
« Prev Post

No comments:

Post a Comment