Tuesday 12 April 2022

New Job Vacancy at VODACOM Tanzania Plc - System Administrator Customer Experience

  AjiraLeo Tanzania       Tuesday 12 April 2022
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Jobs in Tanzania 2022: New Job Vacancies at VODACOM Tanzania 2022

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AJIRA MPYA TANZANIA 2022 | NAFASI MPYA ZA KAZI 2022
System Administrator Customer Experience (1 YEAR CONTRACT)
Dar es Salaam, Tanzania, United Republic Of
Job Description
Role purpose & Key Responsibilities
Role purpose
The System administrator focus on all Management of Charging system application, Database, OS and Infrastructure which also include design and deployments of product, services and Technical projects lead. Administrator has a good understanding of established concepts and procedures in Charging operations including self-knowledge on architecture, call flow, protocol, Cloud infrastructure and technology role on project plans and execution. Typically, report to Charging Manager.
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Key Accountabilities

Key accountabilities and decision ownership
1.Product and services Deployment: Ensure New solutions are well designed and deployed efficiently following Vodacom change management policy
2.System Management: Proactively monitor System performance and ensure Availability of services is above 99.999%
3.System Security and Compliance: Ensure all Charging Infrastructure and Applications are well secured and all products and service integrations align with policies, processes and best practices also Perform checklists and User reviews as assigned by line Manager.
4.Customer and Vendor Support: Ensure all suppliers provide services as per Agreement and comply with all policy and Vodacom standards and provide customer queries response as per agreed SLA.
5.Self-Development: Being up to date with technology
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Competencies, Qualifications and Experience
Core competencies, knowledge and experience
•Good knowledge on Software & Database Design and development
•Good knowledge on Open API
•Good knowledge on Linux based operating system and Scripting
•Strong problem solving capability.
•Good understanding on Cloud Based architecture
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Must have technical/professional qualifications:
•1 to 3 years’ experience industry or functional experience.
•B.Sc. in Computer Science, Electronics science or Telecommunications Engineering.
•Knowledge on Cloud architecture and containerized application would be advantageous.
•The role requires strong technical skills.
•Software development and Cloud knowledge and experience would be advantageous.
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Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
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