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Friday, 9 September 2022

2 Relationship Manager; Digital at CRDB Bank Plc

  AjiraLeo Tanzania       Friday, 9 September 2022
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CRDB Bank Plc
Jobs in Tanzania 2022: New Job Opportunities at CRDB Bank Plc, 2022

CRDB Bank Plc Jobs, 2022
Background
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.
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CRDB JOB OPPORTUNITIES SEPTEMBER, 2022
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Relationship Manager; Digital - 2 Positions (1582)
Requisition ID
1582
 Job Description
Reporting line- Senior Manager; Transactional Banking
Location- Head Office
Job Summary
Responsible for business growth and sales of digital solutions to clients including Government, Corporate, Institutions, and other business segments in the areas of receivables products/transactional businesses. Drive and implement transactional banking strategy focusing on promoting digital use and identifying opportunities to ensure sustainable growth of transactional banking income
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Key responsibilities:
  • Acquire digital transactional businesses to maximize Non-funded Income.
  • Solicit business from existing and new customers by increasing digital channel utilizations.
  • Discuss customer needs; gather customer information and advice on Bank services/products.
  • Conduct regular branch and client visits to solicit new business with a view to increasing the organic flow of NFI/or transactional volume and retaining clients.
  • Participate in driving and implementing the strategy for transactional digital business growth.
  • Participate in organizing and delivering client marketing and sales programs for transactional digital offerings/products.
  • Participate in Packaging/structuring of transactional digital products/programs to meet specific clients’ product requirements.
  • Arrange and facilitate meetings with key members of potential customer management.
  • Follow up with potential customers and ensure completion of documentation requirements.
  • Liaise with operations for efficient transaction processing to ensure superior customer service by minimizing complaints and disputes.
  • Liaise with Business Analysts/Credit Team during the assessment and due diligence process and assist as needed.
  • Collaborate with several other units/departments e.g. Treasury, Corporate banking, Operations, Finance, Compliance, Marketing and Customer experience
  • Regular reviews of digital platforms to identify gaps
  • Ensure compliance with internal and external Guidelines on transactional business activities.
  • Review and provide feedback on client satisfaction surveys, and respond to customer complaints.
  • Analyse and report Transactional Banking performance and profitability.
  • Perform any other related duties as may be assigned from time to time.
Recommended:

Experience, Knowledge and Skills Requirements
  • Bachelor Degree in Bachelor’s Degree in Business Administration, Finance and related field from a credible university.
  • Minimum of 3 years experience in promoting digital use of transactional banking products.
  • Relationship Management skills.
  • Project management skills.
MODE OF APPLICATION
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