Sunday 19 February 2023

Senior Operations Manager at Bolt Tanzania February, 2023

  AjiraLeo Tanzania       Sunday 19 February 2023
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AJIRA LEO TANZANIA
Bolt Tanzania
Jobs in Tanzania 2023: Job Vacancies at Bolt Tanzania, 2023
Senior Operations Manager
What drives our operations? Our people. We're looking for an analytical and solutions-driven Senior Operations Manager who can sort up supply, support, demand, and grow Bolt further.
Let’s build the future of transportation together!
Your role will have a direct and tangible impact on local operations that you can see in real-time. If you're ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here's your chance! You will report directly to the Country Manager and you will be viewed as their right-hand woman/man. You will support, at their discretion, the Country Manager’s work in operations, strategy, PR, public policy, marketing, budgeting and projects. This role can be considered, based on performance, as a stepping stone to Country Manager position. .
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Ride-hailing
Dar es Salaam, Tanzania
Your daily adventures will include:
  • Support all Bolt's ride-hailing operations in Dar es Salaam
  • Create and optimize processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
  • Analyze data – you will monitor our engagement, quality and utilization metrics and ensure a great experience for our users and drivers
  • Figure out the logistics of how many drivers are needed where and when
  • Develop and execute strategies to keep the churning rate at minimum levels.
  • Coordinate with Customer Support quality of rides in all regions in Tanzania.
  • Conduct Ad-Hoc Analysis to determine Driver behaviour and participate in creating solutions to improve Customer experience.
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We are looking for:
  • You have 2-3 years experience in an analytical position
  • You are a strong collaborator with excellent communication skills (both verbal and written) in English
  • You are highly analytical and have a data-driven mindset with excellent Excel skills
  • You are a hustler, not stopping after several obstacles a day
  • You are passionate about new technologies and ride-hailing
  • You have a strong motivation to solve problems creatively and efficiently
  • You thrive in a fast-paced environment
  • You are detail-oriented and organised
  • You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
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You will get extra credits for:
  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business
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Why you’ll love it here:
  • Play a direct role in shaping the future of mobility.
  • Impact millions of customers and partners in 500+ cities across 45 countries.
  • Make your mark at one of the fastest-growing organisations in Europe.
  • Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Accelerate your professional growth and enjoy unique career opportunities.
  • Get a rewarding salary and stock option package that lets you focus on doing your best work.
  • Enjoy health care coverage, and plenty of other perks.
  • *Some perks may differ depending on your location.
MODE OF APPLICATION
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