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Altezza Traveling Limited Jobs 2024Food and Beverage Manager - Zanzibar at Emirates Leisure Retail (ELR) January 2024
About Us:
A subsidiary of the prestigious Emirates Group, Emirates Leisure Retail (ELR) are a revered food and beverage retail operator, and our vision is to delight every customer with our passion for quality and service. We own and operate restaurants, cafes, and bars across the Middle East, Asia, Australasia, East Africa, and the US. Our diverse portfolio means we offer something for everyone across our 300+ global outlets. We want to deliver exceptional experiences for our people, customers, and communities through operational efficiency and the highest standards of customer service at every touch point. Our portfolio includes globally recognised brands like Costa Coffee UAE, Pret A Manager, Giraffe, and The Kitchen by Wolfgang Puck, alongside bespoke homegrown concepts like ZOMA.
Job Purpose:
This role will ensure the seamless running of all F&B outlets driving the teams in all operational aspects from business planning and organising, developing sales and marketing initiatives to improving turnover, profitability and gross margins.
Key Responsibilities:
Required Qualification and Experience:
Desirable Skills & Experience:
What we offer:
Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That’s why we’re passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We’re committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.
About Us:
A subsidiary of the prestigious Emirates Group, Emirates Leisure Retail (ELR) are a revered food and beverage retail operator, and our vision is to delight every customer with our passion for quality and service. We own and operate restaurants, cafes, and bars across the Middle East, Asia, Australasia, East Africa, and the US. Our diverse portfolio means we offer something for everyone across our 300+ global outlets. We want to deliver exceptional experiences for our people, customers, and communities through operational efficiency and the highest standards of customer service at every touch point. Our portfolio includes globally recognised brands like Costa Coffee UAE, Pret A Manager, Giraffe, and The Kitchen by Wolfgang Puck, alongside bespoke homegrown concepts like ZOMA.
Job Purpose:
This role will ensure the seamless running of all F&B outlets driving the teams in all operational aspects from business planning and organising, developing sales and marketing initiatives to improving turnover, profitability and gross margins.
Key Responsibilities:
- To be the custodian of the brand, delivering exceptional standards of quality, service and product to our customers
- Maintain successful mutually beneficial working relationship with our hotel partners including clear and consistent communication between F&B
- Support Operations management on Profit & Loss responsibility and accountability for the outlets
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Required Qualification and Experience:
- At least 5 years of experience in the F&B industry
- Total 10+ years of managerial experience running Operations
- Management of multi-site outlets in an F&B environment
- Ability to manage a multicultural team demonstrating strong leadership skills
- Strong entrepreneurial, analytical/decision making skills and ability to drive topline revenues
Desirable Skills & Experience:
- Train The Trainer Certificates
- Food safety or HACCP or PIC certificates
- Fundamental understanding of inventory management processes in the F&B sector
- Knowledge on local Authorities rules, regulations and guidelines
- In addition to fluency in the English language, proficiency in additional languages such as Swahili, Arabic
What we offer:
Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That’s why we’re passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We’re committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.
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