Thursday 11 April 2024

Fraud Analyst at VODACOM Plc April 2024

  AjiraLeo Tanzania       Thursday 11 April 2024
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Fraud Analyst
Fraud Analyst at VODACOM Plc April 2024
Posting Country: Tanzania, United Republic of
Full Time / Part Time: Full Time
Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose and Key Accountabilities
Role Purpose:
The key purpose of the Fraud Analyst is to ensure prevention and detection of fraud in Vodacom processes and systems.
In addition to checking on the integrity of systems in place, the position requires an inclination towards continuous improvements in fraud detection, proactive design and implementation of preventive controls and detecting anomalies.

Key Accountabilities:
  • Prepare Fraud Training Needs Analysis for Internal and External Stakeholder, conduct relevant fraud trainings, develop, and maintain knowledge, skills, and capacity.
  • Drive Corporate Security Control Baseline (CSCB) results to acceptable level as indicated in the annual goal setting process.
  • Perform at least Quarterly Fraud Risk Assessments (FRA). regular fraud assessment and monitoring on revenue streams, which includes Subscription Fraud.
  • Perform fraud forensic analysis and investigations upon receiving alerts, tip-offs, and reports.
  • Quantify and report on fraud losses, fraud loss prevented, and fraud loss recovered as part of management briefings.
  • Attend Regulatory related fraud tasks.
  • Continuously monitor and improve to ensure that proper fraud controls in place, valid, and effective and efficient.
  • Research new fraud management methodologies and controls – ensure the same are updated on Vodacom fraud management policies, procedures, and systems.
  • Support in developing and delivery of fraud awareness programmes.
Read Also:
Qualification, Competencies, knowledge, and experience
  • Degree/Advanced Diploma in at least one of the following: Information Technology, Statistics/Mathematics.
  • Strong data analysis skills with good knowledge on Programming Languages SQL, Python etc
  • Revenue assurance or Fraud Management certifications.
  • Attention to Detail: Ability to focus on the lowest level of detail(granularity) and assess the impact at the macro level.
  • Strong analytical skills and a good grasp of forensic investigation methodologies
  • Strong mix and combination of technical, training, and awareness publicity, and financial skills.
  • Passion for the role: Exhibit enthusiasm and a can-do attitude about work and deliverables

Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Thanks for reading Fraud Analyst at VODACOM Plc April 2024

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