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Ramada Resort by Wyndham Dar Es Salaam Jobs 20253 New Jobs at at Ramada Resort May 2025 - Various Posts
Job ListingsHR Coordinator/HR Executive
HR Coordinator at Ramada Resort May 2025
Position: HR Coordinator/HR Executive
Job Type: Full-time
Department: Human Resources
Reports To: HR Manager
Job Purpose:
The HR Coordinator supports the HR department in implementing and managing core HR functions including recruitment, employee relations, policy enforcement, training, and performance management to ensure smooth operations and compliance with organizational goals and labor regulations.
Key Responsibilities:
Recruitment & Onboarding
- Assist in posting job ads and screening candidates.
- Coordinate interviews and communicate with applicants.
- Prepare onboarding documents and schedule new hire orientations.
- Maintain updated records of new hires.
- Maintain accurate employee records and HR databases.
- Assist in preparing HR reports and documentation.
- Track employee attendance, leaves, and contract renewals.
- File and manage confidential HR documents.
- Serve as a point of contact for employee queries on HR policies and procedures.
- Help coordinate employee engagement initiatives and welfare programs.
- Support with handling disciplinary or grievance procedures as needed.
- Help maintain training records and calendars.
- Coordinate logistics for internal and external training programs.
- Ensure HR practices comply with legal and organizational standards.
- Assist with audits and updating HR policies and procedures.
- Support the implementation and use of HR software systems.
- Ensure data accuracy and timely updates in HRIS/payroll systems.
Qualifications:
- Bachelor’s Degree in Human Resources, Business Administration, or related field.
- 2–4 years of experience in a similar HR role.
- Good knowledge of employment laws and HR best practices.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office and HR systems (HRIS).
General Cashier
General Cashier at Ramada Resort May 2025
Position: General Cashier
Job Type: Full-time
Department: Finance
Reports To: Finance cluster/Accountant
Job Summary:
The General Cashier is responsible for handling all cash transactions within the hospitality facility, ensuring accuracy and accountability in every transaction. This role ensures that all financial transactions, including guest payments and cash drops, are processed smoothly and efficiently, maintaining a balanced cash flow and assisting in the preparation of financial reports.
Key Responsibilities:
Guest Transactions:
- Process payments from guests for various services, including room charges, food & beverage, retail, and additional services.
- Issue receipts, refunds, and change promptly while ensuring the accuracy of the transaction.
- Handle different payment methods such as cash, credit/debit cards, and mobile payments.
- Maintain a balanced cash drawer, ensuring all transactions are logged accurately.
- Reconcile cash drawers at the beginning and end of each shift, reporting discrepancies to the supervisor.
- Ensure adherence to cash handling and security protocols, including safekeeping of money.
- Verify and process guest bills, ensuring accuracy in charges and applying discounts, promotions, or credits when applicable.
- Assist in managing guest folios and ensure timely posting of transactions.
- Collaborate with front desk staff to resolve any discrepancies in billing.
- Greet guests and provide assistance with inquiries or concerns in a friendly and professional manner.
- Address guest complaints or issues with payments in a calm, efficient, and courteous manner.
- Provide information on services, charges, and payment policies.
- Generate and submit daily cashier reports to the accounting or finance department.
- Assist with cash drops and financial documentation for reconciliation purposes.
- Work closely with other hotel departments, such as housekeeping, food and beverage, and front desk, to ensure smooth guest transactions and service.
- Support team members during busy times by assisting with customer service or payment-related tasks.
- Adhere to all company policies, procedures, and financial controls to ensure compliance with legal and financial regulations.
- Maintain confidentiality and safeguard guest information at all times.
Qualifications:
- Bachelor in Finance/Accounting
- At least 2-3 years of experience as a cashier in a hospitality or customer service setting (preferred).
- Proficiency with Point-of-Sale (POS) systems, cash registers, and basic computer skills.
- Strong communication and customer service skills.
- Detail-oriented with the ability to process payments and handle cash accurately.
- Ability to remain calm and efficient during busy or stressful situations.
- Trustworthy and reliable with a high level of integrity.
Availability: Flexibility to work varying shifts, including weekends and holidays.
Languages: Basic English proficiency required; additional languages are an asset in a multicultural environment.
Cashier
Cashier at Ramada Resort May 2025
Position: Cashier
Job Type: Full-time
Department: Finance
Reports To: Finance supervisor/Front Office Manager
Job Summary:
The Cashier in a hospitality setting is responsible for processing guest payments accurately and efficiently in restaurants, front desks, or other service areas. This role ensures smooth financial transactions, maintains cash control, and provides friendly and professional service to enhance the guest experience.
Key Responsibilities:
- Process guest payments for services such as dining, room charges, or other amenities
- Handle cash, credit cards, and digital payment methods accurately
- Issue receipts, refunds, and change promptly
- Maintain a balanced cash drawer and report discrepancies immediately
- Support front-of-house staff with billing and payment-related tasks
- Ensure billing procedures comply with hotel or restaurant standards
- Answer guest inquiries regarding charges or payment processes
- Maintain cleanliness and organization of the cashier station
- Follow company policies for cash handling, guest privacy, and safety
- Greet guests warmly and professionally at the point of sale (e.g., restaurant counter, hotel front desk, gift shop)
- Accurately process all transactions including room charges, food & beverage bills, retail purchases, and service fees
- Prepare and settle guest checks according to company policies
- Monitor and reconcile cash drawers, float balances, and petty cash
- Generate daily cashier reports and submit them to the accounting department
- Cross-check bills, discounts, vouchers, and promotions for accuracy before final billing
- Handle cash drop procedures at the end of each shift as per hotel policy
- Collaborate with servers, front desk agents, and supervisors to resolve billing or payment discrepancies
- Assist in maintaining inventory records for POS items sold (if working in a retail or F&B setting)
- Ensure timely posting of transactions to guest folios (in hotels)
- Support other staff during busy periods (e.g., helping take orders or answering phones)
- Report any unusual activity, fraud, or operational issues to the Finance or Duty Manager
- Follow hygiene and safety procedures, especially when handling food or beverages
- Ensure the guest’s final experience (checkout/payment) is smooth, accurate, and friendly
Qualifications and Skills:
- Bachelor in Accounting or equivalent; hospitality training is a plus
- Previous experience in a hotel, restaurant, or retail cashier role preferred
- Strong numerical and problem-solving skills
- Excellent communication and guest service abilities
- Familiarity with computer
- Trustworthy, detail-oriented, and well-organized
- Flexible to work shifts, including weekends and holidays
How to Apply:
This is Full-time Job, Interested candidates for any of the above positions should submit an application letter, a detailed copy of their CV, names and contact information (Email addresses and telephone numbers) of three referees. The candidate must clearly indicate the title of the position applied for (as it appears in the advertisement )on the heading of the email. Application should be submitted to the Human Resources email, hr@ramadaresortdar.com
Go to our Homepage To Get Relevant Information. Only shortlisted candidates will be contacted.
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