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Thursday, 31 July 2025

Clinical Manager at Smiles Dental Clinic Tanzania July 2025

  AjiraLeo Tanzania       Thursday, 31 July 2025
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Clinical Manager
Job Overview

Clinical Manager at Smiles Dental Clinic Tanzania July 2025

Job Title: Clinical Manager
Location: Smiles Dental Clinic, Tanzania
Job Type: Full-time
Reports to: Executive Management
Job Reference: SDC/SLO/2025/01
Employment Type: Full-time, Permanent 

Position Summary 
Smiles Dental Clinic is seeking a proactive and detail-oriented A clinical Manager who will be responsible for overseeing the daily operations of a healthy care facility, ensuring both efficient service delivery and administrative functions. This role involves a wide range of responsibilities including managing staff, overseeing budgets, ensuring regulatory compliance, and maintaining high standards of patients care and satisfaction.

Key Responsibilities
Clinical Operations Oversight 
  • Ensure the daily operational efficiency of the clinic, including patient flow, scheduling, referrals, and utilities.
  • Conduct regular clinical rounds and enforce operational protocols.
  • Maintain complete and accurate clinical records and documentation.
  • Human Resources Leadership Lead the Human Resources Department, ensuring effective recruitment, onboarding, performance management, and employee relations.
  • Ensure compliance with labor laws and internal HR policies.
  • Monitor staff attendance, duty rosters, and leave records.
  • CPD Training Centre Management Plan and coordinate CPD (Continuing Professional Development) training programs for clinical and non-clinical staff.
  • Organize internal workshops, seminars, and certifications aligned with regulatory requirements.
  • Monitor training outcomes and maintain up-to-date training records.
  • Procurement & Inventory Control Supervise the Procurement Department, ensuring timely and cost-effective procurement of medical supplies and equipment.
  • Maintain updated inventory records of clinic assets, consumables, and Dental tools.
  • Evaluate suppliers and enforce procurement compliance policies.
  • Financial Coordination Collaborate closely with the Finance Department on budget development, monitoring, and resource allocation.
  • Track and manage clinic expenditures and revenue generation.
  • Oversee financial activities related to the Dental Shop and X-Ray Unit (CBCT, OPG, Lateral Cephalometric X-rays).
  • Compliance, Licensing & Quality Assurance Ensure full compliance with healthcare standards, legal frameworks, and internal policies.
  • Oversee MTUHA data collection, reporting, and timely submission to relevant health authorities.
  • Manage and coordinate the renewal of clinic licenses, permits, and regulatory documents before expiration.
  • Lead internal audits, quality checks, and risk mitigation initiatives.
  • Patient Experience & Service Delivery Ensure patient care delivery is aligned with best practices and patient-centered approaches.
  • Handle patient feedback and complaints professionally and implement service improvements.
  • Coordinate with dentists and Assistants to optimize care standards.
  • Marketing, Outreach & Communications Lead marketing strategies including digital presence, website updates, and social media engagement.
  • Represent the clinic at community outreach programs, exhibitions, and stakeholder events.
  • Manage internal and external communications, including legal and regulatory correspondence.
  • Strategic Planning & Reporting Assist in the formulation and execution of clinic strategic plans.
  • Provide data-driven recommendations to improve efficiency and growth.
  • Prepare and submit periodic performance and operational reports (daily, weekly, monthly, quarterly, annually).
  • Maintain minutes for key management meetings and keep operational records organized.
  • Additional Duties Carry out any other responsibilities as assigned by management to support the clinic’s mission and growth.

Required Qualifications & Experience 

  • Bachelor’s degree in Healthcare Administration, Public Health, Business Administration, or a related field (Master’s degree preferred).
  • Minimum of 3-5 years in clinical or healthcare operations management.
  • In-depth knowledge of healthcare compliance/Dental.
  • Strong leadership and team development capabilities.
  • Financial literacy with experience in budgeting and expense control.
  • Proficiency in Microsoft Office Suite and healthcare systems.

How to Apply 
This is Full-time Job, Qualified candidates should email their CV and Cover Letter to: smilesdentaltanzania@gmail.com 
Application Deadline: 15th Aug 2025 at 23:59 HRS 
Email Subject Line: SDC/SLO/2025/01 – Clinical Manger
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