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Milan Cable Television Ltd Jobs 2025Customer Care Representative
Job Overview
Job Title: Customer Care Representative
Company: Milan Cable Television (MCTV)
Location: Arusha, Tanzania
Job Type: Full-time
Customer Care Representative at Milan Cable Television
Job Summary:
Milan Cable Television (MCTV) is seeking a highly motivated and presentable Customer Care Representative to manage customer inquiries, provide accurate product and service information, and ensure timely resolution of customer issues. The ideal candidate will possess strong communication skills, a warm and professional demeanor, and fluency in English.
Key Responsibilities:
Qualifications and Requirements:
How to Apply
This is Full-time Job, Interested candidates are invited to submit their Curriculum Vitae (CV) to:
Email: hr@mctv.co.tz
Go to our Homepage To Get Relevant Information. Please note that only short-listed candidates will be contacted.
Job Overview
Customer Care Representative at Milan Cable Television Ltd November 2025
Customer Care Representative at Milan Cable TelevisionJob Title: Customer Care Representative
Company: Milan Cable Television (MCTV)
Location: Arusha, Tanzania
Job Type: Full-time
Customer Care Representative at Milan Cable Television
Job Summary:
Milan Cable Television (MCTV) is seeking a highly motivated and presentable Customer Care Representative to manage customer inquiries, provide accurate product and service information, and ensure timely resolution of customer issues. The ideal candidate will possess strong communication skills, a warm and professional demeanor, and fluency in English.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or in person.
- Provide accurate and comprehensive information about products and services.
- Handle customer complaints professionally and follow up to ensure resolution.
- Maintain a high level of customer satisfaction through positive engagement and problem-solving.
- Record and update customer interactions and feedback in the system.
- Collaborate with technical and sales teams to address and resolve client needs.
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Qualifications and Requirements:
- Minimum of 1 year proven experience in a customer care or related field.
- Fluent in English (spoken and written).
- Friendly, patient, and professional attitude.
- Computer literate and able to quickly learn new systems.
- Strong interpersonal and communication skills.
- Residents of Arusha will be given priority.
How to Apply
This is Full-time Job, Interested candidates are invited to submit their Curriculum Vitae (CV) to:
Email: hr@mctv.co.tz
Go to our Homepage To Get Relevant Information. Please note that only short-listed candidates will be contacted.
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