Key Account Manager - VGE Job Vacancy at Vodacom Tanzania | July, 2018

AJIRALEO
AJIRALEO
Key Account Manager - VGE Job Vacancy at Vodacom Tanzania | July, 2018
NAFASI ZA KAZI VODACOM TANZANIA
Title: Key Account Manager - VGE
Location: Dar Es Salaam

Role purpose:
To acquire new Customers Accounts for Vodafone Global Enterprises and drive profitable revenue contribution and increased market share from Fixed & mobile products and solution offerings.
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Key accountabilities and decision ownership

  • Responsible for the in country acquisition of Vodacom Enterprise accounts and delivery of profitable, long term business of those accounts to Vodacom
  • Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.
  • Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).
  • Establishes appropriate relationships with customers in Vodacom  and leverages those relationships to ensure maximum financial return from Vodacom  customers 
  • Works collaboratively to provide  direction on the service relationship for nominated accounts
  • Inputs to decisions on new propositions, product mix and services for customers
  • Manage customer expectation by aligning various units to ensure end to end timely deliveries within manning SLAs.
  • To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.
  • Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.
  • Maintain Customer relationships in order to maintain churn rate not above 5% of Individual Existing and new business per annum relative to the Individual targets.
  • Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met

  • Job Summary
    Title: Key Account Manager - VGE
    Location: Dar Es Salaam
    Job type: Full Time
    Sector: Legal/Regulatory
    Job ID: VTLLR002
    Posting date: 25 Jun, 2018 
    Deadline: Until Filled