New Job Opportunity Arusha at Empower Group Limited, IT Coordinator | Deadline: 27th February, 2019

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AJIRALEO
AJIRALEO
Jobs in Tanzania 2019: New Job Opportunity Arusha at Empower Group Limited, IT Coordinator | Deadline: 27th February, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Position: IT Coordinator  
Type: Full Time
Deadline: 27th February, 2019
Category: IT & Network Administration
Location: Arusha
Other Categories: Energy & Utilities ,
Job Level: Intermediate
Roles and Responsibilities
1. User Support
  • Ensure availability of IT supportincluding on-call support for critical services
  • Maintain the in-country IT systemsand integrations
  • Develop and maintain OpCo level support processes and documentation
  • Coordinate escalations and vendor related issues
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2. IT Devices and Administration
  • Availability of IT resources, support, assets and infrastructure to in-country operations.
  • Audit IT security, process adherence, access controls and inventory
  • Company process adherence and policy compliance

3. Vendor Management
  • Responsible for local vendor coordination, contracting, negotiations, performance (SLA)
  • Drive and coordinate continuous financial and service improvements e.g. new API functions
4. Financial Oversight and Control
  • Country IT budget definition with finance
  • Control and monitor local IT budget
5. People Management
  •  Day to day management, coaching and development of in-country IT support staff
  • Recruitment of staff
6. Tactical and strategic alignment OPCO and Group
  • Contribute to the continuous improvement of the Global IT Service portfolio; act as a partner to OpCo peers and product managers
  • Ensure tactical alignment between in-country operations and Group IT
  • Planning and coordination of local IT projects

Educational Qualifications
Bsc. in Computer Science or related field

Experience Requirements
A minimum of 4 years of relevant work experience in a position managing an IT function and projects.