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New Job Opportunity at Barclays Bank Tanzania - Chargeback Analyst | January, 2020

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AJIRA LEO
Barclays Bank
Jobs in Tanzania 2020: New Jobs Vacancies at Barclays Bank Tanzania 2020
AJIRA TANZANIA 2020 / NAFASI ZA KAZI 2020
Job Title: Chargeback Analyst
Location: Barclays House - BBT
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Regionally relevant. Locally grounded.
With a history of doing business in Africa for over a hundred years, we have a presence across 12 countries in Africa. A career at Barclays Africa promises opportunity and challenge - an opportunity to be part of an organisation that is changing the future of banking, and the challenge to drive the change and lead us into the future.
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Job Description
Identifying customer needs & managing customer flow (queues): Effectively directing customers to the appropriate banker to provide end-to-end solutions to client needs | Digital ambassador: Act as a digital ambassador matching client needs and digital platforms accurately &
successfully to encourage digital channel adoption where it makes sense to do so | Sales & Service: Consistently deliver exceptional sales &
service & team goals | Compliance and Risk Management: Drive proactive compliance & risk management in all essential banker activity including risk
identification, risk prevention e.g. operational risk, information security (customer
confidentiality) etc.
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Qualifications
Bachelor's Degree - Business, Commerce and Management Studies, Banking Knowledge (Meets all of the requirements), Business Improvement Orientation (Meets all of the requirements), Customer Excellence - Service Delivery (Meets all of the requirements), Enabling team success (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development)
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MODE OF APPLICATION: APPLY ONLINE
About Us
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area