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New Job Vacancy at Airtel Tanzania Plc - Key Account Manager | Deadline: 24th January, 2020

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AJIRA LEO
Airtel Africa Limited
Jobs in Tanzania 2020: New Job Vacancies at  Airtel Africa Limited 2020
AJIRA TANZANIA 2020 | NAFASI ZA KAZI 2020 | NAFASI ZA KAZI AIRTEL | AJIRA MPYA TANZANIA AIRTEL
About us
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 335 million customers across its operations at the end of August 2015. To know more please visit, www.airtel.com
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Position: Key Account Manager
Location: Dar es salaam
Airtel Tanzania PLC is looking for a suitable Tanzanian candidate  for the Key Accoynt Manager Position .The incumbent will be responsible for acquiring quality business customers to contribute towards the organisation’s acquisition targets for Gross Adds – Voice (postpaid/Manual top)/ Data – Fixed and mobile and also acquisitions from competition and new entrants in the market.

Key deliverables;
1. Capture businesses from competition /new entrants in the market  
2 . Increase share of wallet
  • Maximising the number of products and services sold to the existing by introducing solutions
  • Alerts client to new or improved product/services
  • Contacts and visits existing customers to determine needs 
3. Contribute to Cash Benefits for the business
  • Detect and plug revenue leakages
  • Identify missed revenue opportunities
  • Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages
  • Work with contact person and proactively keep the account debts to a minimum.
  • Be innovative
5. Minimize Churn at Account level
  • Suggest products and or services to be developed with marketing department.
  • Determine ways to differentiate from competitors
  • Work with management to identify up sell opportunities
  • Maintain a regular schedule of contact
  • Cement relationship with clients
  • Assist marketing with design and promotional strategies
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6. Managing Key Accounts
  • Develop, implement and control account development plans to maximize new and repeat sales from the accounts
  • Develop sound business relationships with Corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
  • Ensure that all customer information is entered accurately and in a timely fashion on to the selected Airtel customer database 
7. Customer Retention
  • To achieve agreed retention targets within an existing account portfolio.
  • To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with Airtel capabilities
  • To be the central point of contact for all Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations.
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2020 (1,222 POSTS)

 Qualifications and Experience;
  • Bachelor’s degree in Business Administration,Marketing or any other related field
  • 3-5 years’ working experience  in business development  account management or sales ,preferably from Telecommunications or banking industry
  • Good organizational Skills
  • Good negotiation skills
  • Excellent communication skills
  • MS office proficiency
  • Confident
  • Assertive
  • Results oriented
Deadline for receiving applications is  24th January 2020.