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New Job Vacancy at SUMET Tanzania - Customer Success Manager

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AJIRALEO TANZANIA
SUMET
Jobs in Tanzania 2021: Job Vacancies at SUMET Tanzania, 2021

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AJIRA MPYA TANZANIA 2021 | NAFASI MPYA ZA KAZI 2021
Customer Success Manager
SUMET
Dar es Salaam, Tanzania

About the job
The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer success leadership experience and help customers success agents achieve their desired goals.
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Responsibilities

  • Own overall relationship with assigned clients
  • Own a customer success agents
  • Ensure retention and satisfaction of all assigned clients
  • Main driver of telesales turnovers
  • Achieve the company goals and strategy
  • Monitor/generate routine reports
Read Also:
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,319 POSTS)

Qualifications
  • Bachelor's degree or equivalent experience
  • +5 years Experience in customer success
  • +3 years Experience in a leadership position
  • Strong written and verbal communication skills
  • Detail-oriented and analytical
  • Demonstrated ability to increase customer satisfaction
MODE OF APPLICATION: