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Wednesday, 9 November 2022

New Job Vacancy at CRDB Bank Plc - Administrator - Payment Systems

  AjiraLeo Tanzania       Wednesday, 9 November 2022
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CRDB Bank Plc
Jobs in Tanzania 2022: New Job Opportunities at CRDB Bank Plc, 2022

CRDB Bank Plc Jobs, 2022
Background
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.
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CRDB JOB OPPORTUNITIES NOVEMBER, 2022
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Administrator - Payment Systems (1685)
Requisition ID
1685
Reporting Line- Manager; Payment Systems
Job Summary.
Responsible for the provision of Information Technology support for systems under the Payment Unit to optimize operational efficiency, address system issues to sustain application functionality and identify process improvement opportunities across the payment systems. This role works closely with the business departments and key vendors to resolve any technical deficiencies, assist with integration needs, implement, and test new functionalities and generally, ensure that the payment systems unit delivers a quality banking experience as well as contributes to the strategic direction of the Bank.
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Key responsibilities:
  • Provide IT support for systems under the payment unit.
  • Training end-users on application functionalities and responding to queries raised in a timely manner.
  • Implement and/or upgrade applications and provide second-line support for Production, Disaster Recovery site and Tests environments.
  • Research and recommend Innovative ideas, and where possible automation for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  • Work with Change/Release Management process stakeholders for successful change execution.
  • Resolving logged tickets in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Ensure that backups of all administered applications are being performed as per the schedule.
  • Working with vendors in the process of troubleshooting escalated incidents including being available 24/7 when needed.
  • Providing assurance of Business Continuity through performing Disaster Recovery Tests.
  • Define, document, and maintain best practices, and support procedures (configuration, operational etc.)
  • Ensuring system security by addressing vulnerability issues for systems under the Payment Unit.
  • Coordinate with all relevant departments with regards to training and testing on new and existing and upgraded payment applications
  • Validating software fixes received from a vendor before deployment in a Production environment.
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Experience, Knowledge, and Skills Requirements
  • Bachelor’s degree in Information Technology, Computer Science or Computer Engineering or related fields.
  • Minimum of 3 years experience of general ICT Systems support experience in the banking environment
  • Professional ICT certification such as ITIL is an added advantage.
  • Understanding of Infrastructure technologies including networks, servers and databases.
  • Understanding the core functions of the business unit, policies and procedures of assigned systems.
  • Understanding of application and system architecture concepts.
  • Ability to handle numerous concurrent tasks under time constraints, and effectively prioritize and execute tasks in a highly dynamic environment.
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