Thursday 29 June 2023

RM Merchant Management at CRDB Bank Plc Tanzania July, 2023

  AjiraLeo Tanzania       Thursday 29 June 2023
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CRDB Bank Plc
Jobs in Tanzania 2023: New Job Opportunities at CRDB Bank Plc, 2023

CRDB Bank Plc Jobs, 2023
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.

We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: RM Merchant Management (2147)
Requisition ID
 Job Description
Job Reporting To: Manager Merchant Management
Location: CRDB Bank Plc HQ

Job Purpose

The purpose of the job is to manage the POS, E-commerce and QR merchants for acquisition to ensure the growth of a quality merchants’ business and income in line with the business strategy
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  • Develop and implement an annual activity plan and contribute to the overall business plan for Card Business Unit to ensure planned activities are in line with bank objectives.
  • Review and identify business opportunities with potential POS, E-commerce and QR customers and recommend appropriate actions to ensure is in line with approved performance indicators and targets.
  • Manage and enhance existing business relationships within the portfolio to ensure the retention of customers in line with business needs.
  • Manage and respond to customer requirements and queries to ensure the bank’s customer service standards are not compromised.
  • Liaise with branches, zones office, Corporate and other group/external key business influencers to ensure potential business opportunities are fully exploited.
  • Review Merchant’s reports, processes, and procedures to ensure sound quality control and recommend appropriate interventions in line with bank policy.
  • Supervise and coordinate Business Development officers’ activities to ensure unit sales and income targets are met in acquiring Business.
  • Develop strategic Sales and marketing campaigns tailored for specific zones to ensure the growth and retention of these merchant groups.

Education Experience, Knowledge and Skills Required
  • Bachelor’s Degree /Advanced Diploma in Commerce, Economics, Business Administration, or equivalent qualifications.
  • 5 years in banking Knowledge of the Card payment industry
  • Relationship management skills
  • Marketing and Sales skills
  • Customer service orientation
  • Negotiation skills
  • Analytical skills
  • Presentation skills
  • Effective communication skills
Deadline 14th July, 2023.

Thanks for reading RM Merchant Management at CRDB Bank Plc Tanzania July, 2023

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