Saturday 28 October 2023

Customer Channels Administrator at VisionFund Microfinance Bank Ltd October, 2023

  AjiraLeo Tanzania       Saturday 28 October 2023
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VisionFund International (VFI)
Jobs in Tanzania 2023: New Job Vacancies at VisionFund International (VFI) 2023
VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) Jobs 2023
VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of TZs. 17 billion and 30,000 customer base, more that 5,000 of them being small holder farmers.

is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below;

Customer Channels Administrator
Customer Channels Administrator at VisionFund Microfinance Bank October, 2023
Work reference no. 007/2023
Position: Customer Channels Administrator.
Supervisor: Senior System Administrator Officer.
Manager; Head of Information and Communications Technology.

  • Ensure 24 hours’ availability and reliability of Customer Channels services.
  • Ensure the compliance is part of IT operations.
  • Lead in Database Management best practice.

Main tasks
  • Work with the Supervisor on executing annual plan into workable monthly breakable smart goals.
  • Act an excellent representative by working diligently to improve SLA;
  • Work with Supervisor to implement IT Security standards.
  • implementation of backup management.
  • End-user support via helpdesk; this includes problem solving activities, conflict resolution, escalations, and systems restart and recovery.
  • Work with the Supervisor on Identifying training needs for carrier development.
  • Ensure the both systems uptimes are 24x7x365 with latest patches and software.
  • Installing latest patches and updates.
  • Keeping records of releases against dates of release.
  • Engage system admins to have consolidated data lab for business intelligent tools.
  • Explore the big data world agenda and help the bank where it fits.
  • Charged with installation, supporting and maintenance of network servers and devices.
  • Report all incidents such as end user experience, server bugs, power failures, network failures. Nothing should be considered small
  • Other tasks as may be assigned by the supervisor.

  • In ICT, IT or Computer Science
  • Proficiency in network administration
  • Good knowledge of Microfinance or Banking
  • Good skills in self planning and execution
  • 2 years’ experience in handling network and system administration job
  • Proven work experience as a Network and IT Security Administrator or similar role.
  • Strong knowledge of network protocols, firewall technologies, intrusion detection and prevention systems, VPNs, and other network security tools.
  • Linux, Windows server, database (SQL, Mongo, MYSQL) management knowledge
  • Familiar with the bank core business
  • Capacity and willing to take responsibility and develop sense of righteousness
  • Experience with vulnerability scanning tools, penetration testing methodologies, and security assessment techniques.
  • Proficiency in network troubleshooting and diagnostic tools.

Special / Personal Abilities
  • Excellent character and unquestionable integrity
  • Willingness and ability to efficiently work in a team
  • Good oral and written communication skills
  • Must be a self-starter, highly motivated, organized, and detail-oriented
  • Model and demonstrates effective Christian leadership
  • Good knowledge on economic and financial topics and sufficient experience in the loan business of VFT-MFB is added advantage

Mode of Application:

Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to;
The position should be the subject of the email application.
OR; through the postal address below:
The Chief Executive Officer,
VisionFund Tanzania Microfinance Bank Limited,
P.O. Box 1546,
N.B. Only short-listed candidates will be contacted.

VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/agent to conduct recruitment on its behalf.

Thanks for reading Customer Channels Administrator at VisionFund Microfinance Bank Ltd October, 2023

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