Wednesday 8 November 2023

New Job Opportunity United Nations (UN) at UNHCR Tanzania - Associate Human Resources Officer

  AjiraLeo Tanzania       Wednesday 8 November 2023
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Jobs in Tanzania 2023: New Job Vacancies at United Nations High Commissioner for Refugees (UNHCR) Tanzania 2023
The United Nations High Commissioner for Refugees (UNHCR) Jobs
Associate Human Resources Officer
Dar Es Salaam, Tanzania
time type Full time
job requisition id JR2330105
Only candidates who are not nationals of the country of assignment are eligible to apply to this position
Hardship Level B
Family Type Family
Residential location (if applicable)
Grade PR2

Staff Member / Affiliate TypeProfessional
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.

ReasonRegular > Regular Assignment
Remote work accepted No
Target Start Date 2024-01-01
Job Posting End Date November 28, 2023

Standard Job Description
Associate Human Resources Officer
Organizational Setting and Work Relationships
The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR's Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.

The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Workforce Operational Support:

- Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
- Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
- Provide support, guidance and trainings to HR staff.

Assignments and Talent Acquisition:
- Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
- Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
- Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
- Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.

Advice to managers and staff, and contribution to an inclusive work environment:
- Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
- Be proactive in identifying issues, themes and patterns affecting the workforce's health and welfare, including sexual harassment and abuse of authority.
- Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce's rights and obligations.

HR policies and inter-agency:
- Enforce compliance with UNHCR's Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
- Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.

Duty of Care:
- Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
- Assist in the security and medical evacuations of UNHCR personnel.
- Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR's workforce, promoting workforce balance.
For positions in Regional Bureaux only:
In the absence of a Senior Talent Development Officer in the Bureau:
- Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR's needs and staff members' career planning.
- Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
  • For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
  • Human Resources Management; Human Resources Development; Personnel Administration;
  • Business Administration; or other relevant field.
Read Also:

Certificates and/or Licenses

Not specified.

Relevant Job Experience

  • Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
  • Desirable
  • Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills
  • HR-Local mass recruitment
  • HR-Talent Development and Nurturing
  • HR-HR data and people analytics
  • HR-Employee Relationship Management
  • SO-Learning Agility
  • HR-HR Business Partnering
  • MG-Client Relationship Management
  • HR-Inclusion, Diversity and Gender strategy design and implementation
  • (Functional Skills marked with an asterisk* are essential)

Language Requirements
  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile
The Associate Human Resources Officer shall have sound knowledge of the UN staff rules and regulations and experience guiding senior managers and staff on rules and policies. S/He shall have practical experience in Vacancy Management, Personnel Administration, and Medical Insurance Plan Management. Previous experience in Tanzania and East Africa Operations is desirable.
S/He will be expected to have good knowledge and experience in dealing with Medical Insurance Plan matters (i.e., MOUs, bills, hardships, aged bills, etc.…). S/He should have a pleasant personality with a human-centric approach and always be solution-oriented to support staff and management. The Associate Human Resources Officer is expected to be close to staff and support the Human Resources Officer in developing training for national staff capacitation. S/He should have solid experience in Affiliate Workforce Management in addition to management of regular staff (nationals and internationals). S/He should possess good knowledge of staffing revisions and resources management.
Regarding systems, the Human Resources Officer should have strong knowledge in COMPASS, Workday, OHI, and Cloud ERP in addition to Microsoft Office Applications knowledge and knowledge in technological applications for higher efficiency and work quality.

Required languages (expected Overall ability is at least B2 level):
Desired languages

Operational context
Occupational Safety and Health Considerations

Nature of Position
The Tanzania Operation, in terms of staffing, is expected to have 261 positions. The HR in Tanzania Operation consists of 5 staff in Dar es Salaam Country Office (2 international, 1 P3 Human Resources Officer, 1 P2 Associate HR Officer, 3 nationals, 2 GS6s HR Associate and 1 GS5 Snr HR Assistant), and 3 national staff at the Field Officer (2 GS6s HR Associate one in Kibondo and the other in Kasulu in addition to 1 GS5 Snr HR Assistant in Kasulu).

The Associate Human Resources Officer will support the Human Resources Officer in all HR matters. The Associate Human Resources Officer is expected to be close to staff and support the Human Resources Officer in developing training for national staff capacitation.
The Associate Human Resources Officer will report directly to the Human Resources Officer.

Living and Working Conditions
Dar es Salaam is the major city of the United Republic of Tanzania where the Representation office is situated. The location of the Representation Office is in Masaki, Rufiji Street, and Off Haile Selassie Road. Most international staff members live in the seaside neighborhoods of Masaki and Oyster Bay, and to a lesser extent in Msasani and Mikocheni all of which cluster in and around a peninsula to the north of the city Centre. Masaki and Oyster Bay share the advantages of having a good concentration of internationally-oriented housing and amenities, including shops, schools, and medical facilities; all are comparatively secure and, of course, enjoy the benefit of being close to the sea. The cost of living is considered high.

Security Conditions:
The duty station can be described as relatively safe with a stable political environment. However, caution should be exercised when walking in the dark.

Additional Qualifications
  • Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Human Resource Development, Bachelor of Arts (BA): Human Resources Management, Bachelor of Arts (BA): Personnel Administration

Work Experience

Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

UNHCR Salary Calculator
Compendium Add. 1 to Bi-annual Compendium 2023 - Part B

Additional Information
Functional clearance
This position doesn't require a functional clearance

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