 |
| Exim Bank Tanzania |
Jobs in Tanzania 2025: New Job Vacancies at Exim Bank Tanzania 2025
💥UNASUBIRI NINI? FOLLOW US ON INSTAGRAM. CLICK HERE!💥
Exim Bank Tanzania Jobs 2025Call Centre Officer(BOII)
Position:Call Centre Officer(BOII)
Location : Corporate Office
Experience : 1 - 2
Posted : 07-Apr2025
Key Words : Marketing and Communication
Job Description
Handling inbound and outbound calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, provide information and tele sales.Handling inbound and outbound calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, provide information and tele sales.
Roles & Responsibilities
• Answer inbound calls as well as assist customers who have specific inquiries.
• Build customer’s interest in the service and products offered by the bank.
• Provide personalized customer service of the highest level.
• Update the existing database with changes and status of each customer/prospective customer.
• Good verbal and oral communication skills-fast and correct ability to create grammatically correct responses without any spelling errors. The person should also know what to write while utilizing web communication, be able to quickly recognize signals of disgruntled customer and be able to respond without getting angry.
• Ability to comprehend, capture as well as interpret basis customer information.
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the value of the Bank.
• Sound judgmental powers, ability to manage difficult customers situation, to respond promptly to needs of the customers, solicit feedback to improve service, respond to request for services/ assistance.
• Ability to adopt to change, meet the changing demands of the work environment, any delays, or other unexpected demands.
• Dependability: to follow instructions as well as take responsibility for their actions and keep commitments
• Analyze the various part of the problem properly and develop logical solutions.
• Quality management- look for means of improving as well as promoting quality.
• Ability to make efficient use of resources.
• Ability to work well as part of a team to exhibit objectively and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit aid others to succeed.
• Degree in Business Administration or any relevant skills.
• A minimum of two years outbound call center experience.
• Required language proficiency.
Ajira Mpya Exim Bank Limited April 2025
Call Centre Officer(BOII) at Exim Bank April 2025Position:Call Centre Officer(BOII)
Location : Corporate Office
Experience : 1 - 2
Posted : 07-Apr2025
Key Words : Marketing and Communication
Job Description
Handling inbound and outbound calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, provide information and tele sales.Handling inbound and outbound calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, provide information and tele sales.
Read Also:
- NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2025 (1,475 POSTS)
- CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
- Download Your National ID (NIDA) Number Here | Download NAMBA NA KITAMBULISHO CHAKO CHA NIDA. BONYEZA HAPA!
- PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 - 2019. CLICK HERE!
- Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It's Best Answers plus Examples. Click Here!
Roles & Responsibilities
• Answer inbound calls as well as assist customers who have specific inquiries.
• Build customer’s interest in the service and products offered by the bank.
• Provide personalized customer service of the highest level.
• Update the existing database with changes and status of each customer/prospective customer.
• Good verbal and oral communication skills-fast and correct ability to create grammatically correct responses without any spelling errors. The person should also know what to write while utilizing web communication, be able to quickly recognize signals of disgruntled customer and be able to respond without getting angry.
• Ability to comprehend, capture as well as interpret basis customer information.
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the value of the Bank.
• Sound judgmental powers, ability to manage difficult customers situation, to respond promptly to needs of the customers, solicit feedback to improve service, respond to request for services/ assistance.
• Ability to adopt to change, meet the changing demands of the work environment, any delays, or other unexpected demands.
• Dependability: to follow instructions as well as take responsibility for their actions and keep commitments
• Analyze the various part of the problem properly and develop logical solutions.
• Quality management- look for means of improving as well as promoting quality.
• Ability to make efficient use of resources.
• Ability to work well as part of a team to exhibit objectively and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit aid others to succeed.
• Degree in Business Administration or any relevant skills.
• A minimum of two years outbound call center experience.
• Required language proficiency.
No comments:
Post a Comment