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Jobs in Tanzania 2025: New Job Vacancies at Rushtrek Tours Company Limited 2025
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Rushtrek Tours Company Limited Jobs 2025RESERVATION AND TICKETING OFFICER (1- post)
Rushtrek Tours is a vibrant and fast-growing tour operating company based in Arusha, Tanzania. We specialize in tailor-made safaris, cultural expeditions, mountain trekking, and beach holidays across Tanzania’s most iconic destinations from the Serengeti and Ngorongoro to Kilimanjaro and Zanzibar. Rushtrek Tours is founded with a passion for exploration and a commitment to excellence, blending local expertise with personalized service to deliver enriching and sustainable travel experiences.
Rushtrek Tours Limited is seeking for a motivated and highly experienced applicants to fill the position(s) as described below. All applicants are strongly advised to adhere to application instruction and guidance provided.
Position: Reservation and Ticketing Officer
Reporting to: Travel Manager
Job Type: Full-time
Duty station: Dar es salaam, Tanzania
The Reservation and Ticketing Officer will be responsible for managing airline bookings, issuing tickets, processing reissues and refunds, and providing clients with timely and accurate travel support.
Scope of work
Assist clients with airline reservations.
Issue, reissue, and void airline tickets in line with client needs and airline rules.
Handle ticket cancellations, rebookings, and refunds professionally and efficiently.
Ensure all reservations comply with airline regulations and company policies.
Respond to travel inquiries via phone, email, and walk-ins promptly and courteously.
Advise clients on flight routes, travel documents, baggage allowances, and health requirements.
Follow up with clients to ensure travel documents and services are delivered on time.
Assist clients with hotel bookings and ground transportation arrangements.
Support clients with visa application procedures and documentation.
Distribute updated airline schedules, promotional materials, and travel alerts.
Maintain up-to-date records of bookings, payments, and client interactions.
Prepare sales and activity reports.
Reconcile ticket sales with finance for proper revenue reporting.
Qualifications and Experience
Academic Level
Other competencies
Strong customer service and communication skills.
Attention to detail and problem-solving ability.
Sales and marketing acumen.
High level of integrity and professionalism.
Ability to work under pressure and manage multiple reservations simultaneously.
Proficient in MS Office and reservation software.
Application Procedure
Interested and suitably qualified individuals should send their applications enclosing detailed;
Application letter
Curriculum vitae (not exceeding 4 pages)
Copies of qualification certificates
The cover letter to be addressed to;
1. All applications must be submitted via email to the following address: careersrushtrektours@gmail.com
2. In the subject line of your email, clearly state the position you are applying for. For example:
"Application for Reservation and Ticketing Officer Position."
3. The deadline for submitting your application is , Wednesday 16th July, 2025. Applications received
after this date will not be considered.
4. Please carefully adhere to all instructions provided above. Failure to comply with these instructions may
result in your application not being reviewed.
Remuneration
The successful candidate will be remunerated according the Rushtrek Limited salary scale, and in alignment with the candidate’s qualifications and professional experience. Other employment benefits will be as per the company’s policy.
Please note: Rushtrek Tours Limited is an equal opportunity employer that welcome all qualified candidates to apply for the open positions.
Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
Rushtrek Tours Company Limited
Njiro – House No. 26, Plot No. 596, Themi Mashariki, Arusha Town, P. O. Box 2053, Arusha – Tanzania.
Reservation and Ticketing Officer at Rushtrek Tours Company Ltd July 2025
COMPANY OVERVIEWRushtrek Tours is a vibrant and fast-growing tour operating company based in Arusha, Tanzania. We specialize in tailor-made safaris, cultural expeditions, mountain trekking, and beach holidays across Tanzania’s most iconic destinations from the Serengeti and Ngorongoro to Kilimanjaro and Zanzibar. Rushtrek Tours is founded with a passion for exploration and a commitment to excellence, blending local expertise with personalized service to deliver enriching and sustainable travel experiences.
Rushtrek Tours Limited is seeking for a motivated and highly experienced applicants to fill the position(s) as described below. All applicants are strongly advised to adhere to application instruction and guidance provided.
Position: Reservation and Ticketing Officer
Reporting to: Travel Manager
Job Type: Full-time
Duty station: Dar es salaam, Tanzania
The Reservation and Ticketing Officer will be responsible for managing airline bookings, issuing tickets, processing reissues and refunds, and providing clients with timely and accurate travel support.
Scope of work
Assist clients with airline reservations.
Issue, reissue, and void airline tickets in line with client needs and airline rules.
Handle ticket cancellations, rebookings, and refunds professionally and efficiently.
Ensure all reservations comply with airline regulations and company policies.
Respond to travel inquiries via phone, email, and walk-ins promptly and courteously.
Advise clients on flight routes, travel documents, baggage allowances, and health requirements.
Follow up with clients to ensure travel documents and services are delivered on time.
Assist clients with hotel bookings and ground transportation arrangements.
Support clients with visa application procedures and documentation.
Distribute updated airline schedules, promotional materials, and travel alerts.
Maintain up-to-date records of bookings, payments, and client interactions.
Prepare sales and activity reports.
Reconcile ticket sales with finance for proper revenue reporting.
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Qualifications and Experience
Academic Level
- Certificate or Diploma in Air Ticketing, Travel & Tourism, Hospitality Management, Business Administration, or related field.
- An IATA air ticketing professional certificate is required
- At least 2 years of experience in a similar role in a travel agency, airline, or tour company, with proven knowledge of airline procedures, fare rules, and ticketing systems.
- A knowledge of Amadeus ticketing system is required
Other competencies
Strong customer service and communication skills.
Attention to detail and problem-solving ability.
Sales and marketing acumen.
High level of integrity and professionalism.
Ability to work under pressure and manage multiple reservations simultaneously.
Proficient in MS Office and reservation software.
Application Procedure
Interested and suitably qualified individuals should send their applications enclosing detailed;
Application letter
Curriculum vitae (not exceeding 4 pages)
Copies of qualification certificates
The cover letter to be addressed to;
Managing DirectorApplication Instructions.
Rushtrek Tours Ltd
P.O. Box 2053
Arusha.
1. All applications must be submitted via email to the following address: careersrushtrektours@gmail.com
2. In the subject line of your email, clearly state the position you are applying for. For example:
"Application for Reservation and Ticketing Officer Position."
3. The deadline for submitting your application is , Wednesday 16th July, 2025. Applications received
after this date will not be considered.
4. Please carefully adhere to all instructions provided above. Failure to comply with these instructions may
result in your application not being reviewed.
Remuneration
The successful candidate will be remunerated according the Rushtrek Limited salary scale, and in alignment with the candidate’s qualifications and professional experience. Other employment benefits will be as per the company’s policy.
Please note: Rushtrek Tours Limited is an equal opportunity employer that welcome all qualified candidates to apply for the open positions.
Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
Rushtrek Tours Company Limited
Njiro – House No. 26, Plot No. 596, Themi Mashariki, Arusha Town, P. O. Box 2053, Arusha – Tanzania.
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