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Jobs in Tanzania 2025: New Job Vacancies at Rushtrek Tours Company Limited 2025
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Rushtrek Tours Company Limited Jobs 2025SALES AND RESERVATION OFFICER (2 posts)
Rushtrek Tours is a vibrant and fast-growing tour operating company based in Arusha, Tanzania. We specialize in tailor-made safaris, cultural expeditions, mountain trekking, and beach holidays across Tanzania’s most iconic destinations from the Serengeti and Ngorongoro to Kilimanjaro and Zanzibar. Rushtrek Tours is founded with a passion for exploration and a commitment to excellence, blending local expertise with personalized service to deliver enriching and sustainable travel experiences.
Rushtrek Tours Limited is seeking for a motivated and highly experienced applicants to fill the position(s) as described below. All applicants are strongly advised to adhere to application instruction and guidance provided.
Position: Sales and Reservation Officer
Reporting to: General Manager
Job Type: Full-time
Duty station: Arusha, Tanzania
The Sales and Reservation Officer will be responsible for converting inquiries into confirmed bookings, managing the reservation process, maintaining excellent client relationships, and supporting the company’s marketing and promotional activities.
Scope of work
Respond to customer inquiries (phone, email, online) professionally and promptly.
Convert leads into bookings by explaining packages, tailoring itineraries, and closing sales.
Build and maintain strong relationships with individual and corporate clients.
Follow up with potential clients and maintain a database of prospects.
Maintain a good understanding of company products, services, and pricing structures.
Prepare and confirm travel itineraries, quotes, and invoices.
Make bookings with hotels, airlines, transport providers, and other third-party vendors.
Maintain accurate records of all reservations and client communications.
Update and manage the reservation system or CRM tool.
Liaise with the operations team to ensure smooth delivery of services as per client expectations.
Participate in planning and executing marketing campaigns (digital and traditional).
Support the development and updating of brochures, social media content, and promotional materials.
Attend tourism exhibitions, fairs, or networking events to promote the company.
Monitor market trends and competitor offerings to inform pricing and product strategies.
Gather customer feedback to improve services and inform marketing messages.
Prepare weekly and monthly sales and reservations reports.
Track sales targets and contribute ideas to meet or exceed them.
Collaborate with the operations and finance teams to ensure all bookings are smoothly executed and billed.
Maintain up-to-date knowledge of destination information, travel requirements, and industry changes.
Qualifications and Experience
Degree Level
Bachelor's Degree in Tourism, Marketing, Business Administration, Social Sciences or a
related field.
Experience
Minimum of 4 years of experience in travel sales, reservations, or a related customer service role.
Familiarity with the tourism sector, especially in Tanzania or East Africa.
Other competencies
Sales-driven and target-oriented.
Strong attention to detail and organizational skills.
Ability to multitask and manage time effectively.
Positive attitude and professional appearance.
Team player with the ability to work independent
Application Procedure
Interested and suitably qualified individuals should send their applications enclosing detailed;
Application letter
Curriculum vitae (not exceeding 4 pages)
Copies of qualification certificates
The cover letter to be addressed to;
1. All applications must be submitted via email to the following address: careersrushtrektours@gmail.com
2. In the subject line of your email, clearly state the position you are applying for. For example:
"Application for Sales and Reservation Officer Position."
3. The deadline for submitting your application is , Wednesday 16th July, 2025. Applications received
after this date will not be considered.
4. Please carefully adhere to all instructions provided above. Failure to comply with these instructions may
result in your application not being reviewed.
Remuneration
The successful candidate will be remunerated according the Rushtrek Limited salary scale, and in alignment with the candidate’s qualifications and professional experience. Other employment benefits will be as per the company’s policy.
Please note: Rushtrek Tours Limited is an equal opportunity employer that welcome all qualified candidates to apply for the open positions.
Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
Rushtrek Tours Company Limited
Njiro – House No. 26, Plot No. 596, Themi Mashariki, Arusha Town, P. O. Box 2053, Arusha – Tanzania.
Sales and Reservation Officer (2 Posts) at Rushtrek Tours Company Ltd July 2025
COMPANY OVERVIEWRushtrek Tours is a vibrant and fast-growing tour operating company based in Arusha, Tanzania. We specialize in tailor-made safaris, cultural expeditions, mountain trekking, and beach holidays across Tanzania’s most iconic destinations from the Serengeti and Ngorongoro to Kilimanjaro and Zanzibar. Rushtrek Tours is founded with a passion for exploration and a commitment to excellence, blending local expertise with personalized service to deliver enriching and sustainable travel experiences.
Rushtrek Tours Limited is seeking for a motivated and highly experienced applicants to fill the position(s) as described below. All applicants are strongly advised to adhere to application instruction and guidance provided.
Position: Sales and Reservation Officer
Reporting to: General Manager
Job Type: Full-time
Duty station: Arusha, Tanzania
The Sales and Reservation Officer will be responsible for converting inquiries into confirmed bookings, managing the reservation process, maintaining excellent client relationships, and supporting the company’s marketing and promotional activities.
Scope of work
Respond to customer inquiries (phone, email, online) professionally and promptly.
Convert leads into bookings by explaining packages, tailoring itineraries, and closing sales.
Build and maintain strong relationships with individual and corporate clients.
Follow up with potential clients and maintain a database of prospects.
Maintain a good understanding of company products, services, and pricing structures.
Prepare and confirm travel itineraries, quotes, and invoices.
Make bookings with hotels, airlines, transport providers, and other third-party vendors.
Maintain accurate records of all reservations and client communications.
Update and manage the reservation system or CRM tool.
Liaise with the operations team to ensure smooth delivery of services as per client expectations.
Participate in planning and executing marketing campaigns (digital and traditional).
Support the development and updating of brochures, social media content, and promotional materials.
Attend tourism exhibitions, fairs, or networking events to promote the company.
Monitor market trends and competitor offerings to inform pricing and product strategies.
Gather customer feedback to improve services and inform marketing messages.
Prepare weekly and monthly sales and reservations reports.
Track sales targets and contribute ideas to meet or exceed them.
Collaborate with the operations and finance teams to ensure all bookings are smoothly executed and billed.
Maintain up-to-date knowledge of destination information, travel requirements, and industry changes.
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Qualifications and Experience
Degree Level
Bachelor's Degree in Tourism, Marketing, Business Administration, Social Sciences or a
related field.
Experience
Minimum of 4 years of experience in travel sales, reservations, or a related customer service role.
Familiarity with the tourism sector, especially in Tanzania or East Africa.
Other competencies
Sales-driven and target-oriented.
Strong attention to detail and organizational skills.
Ability to multitask and manage time effectively.
Positive attitude and professional appearance.
Team player with the ability to work independent
Application Procedure
Interested and suitably qualified individuals should send their applications enclosing detailed;
Application letter
Curriculum vitae (not exceeding 4 pages)
Copies of qualification certificates
The cover letter to be addressed to;
Managing DirectorApplication Instructions.
Rushtrek Tours Ltd
P.O. Box 2053
Arusha.
1. All applications must be submitted via email to the following address: careersrushtrektours@gmail.com
2. In the subject line of your email, clearly state the position you are applying for. For example:
"Application for Sales and Reservation Officer Position."
3. The deadline for submitting your application is , Wednesday 16th July, 2025. Applications received
after this date will not be considered.
4. Please carefully adhere to all instructions provided above. Failure to comply with these instructions may
result in your application not being reviewed.
Remuneration
The successful candidate will be remunerated according the Rushtrek Limited salary scale, and in alignment with the candidate’s qualifications and professional experience. Other employment benefits will be as per the company’s policy.
Please note: Rushtrek Tours Limited is an equal opportunity employer that welcome all qualified candidates to apply for the open positions.
Only shortlisted candidates will be contacted.
Go to our Homepage To Get Relevant Information.
Rushtrek Tours Company Limited
Njiro – House No. 26, Plot No. 596, Themi Mashariki, Arusha Town, P. O. Box 2053, Arusha – Tanzania.
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