Thursday, 23 October 2025

Customer Service at Buildmart Limited Tanzania October 2025

  AjiraLeo Tanzania       Thursday, 23 October 2025
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Buildmart Limited Tanzania Jobs 2025
Buildmart Limited
Jobs in Tanzania 2025: New Job Opportunities at Buildmart Limited 2025

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Buildmart Limited Tanzania Jobs 2025
Customer Service
Job Overview

Customer Service at Buildmart Limited Tanzania October 2025

Job Type: Full-time
Customer Service Job Vacancy at Build Mart                                                                
Position: Customer Service
Company: Build MarT                                                                  
DEADLINE : 5th November2025
Job Location : Arusha
Job Purpose:
The job purpose of a CRM (Customer Relationship Management) professional is to enhance customer relationships, drive retention, and support business growth by managing customer data, interactions, and engagement strategies.

Job Responsibilities
  • Lead initiatives to improve service satisfaction and enhance customer loyalty
  • Manage customer service function to achieve all Key Performance Indicators(KPI)targets
  • Collaborate with internal departments to drive customer loyalty and improve service delivery 
  • Develop and implement strategies for service recovery and customer engagement
  • Build and maintain a high-performance service culture within the Customer Service Department.
  • Develop and implement short- and long-term plans to ensure the customer service point meets set targets.
  • Maintain and update customer databases, ensuring accuracy and completeness of records.
Read Also:
Qualification and Skills Required:
  • Attention to Detail: Customer service officer must be accurate with customers orders, inquiries, 
  • Communication Skills: Good verbal , writing communication skills .
  • Stress Management: The ability to stay calm, focused, and organized under pressure, especially during busy periods.
  • Time Management: Efficient time management skills help customer service to handle multiple tasks, manage queries effectively, and complete tasks in a timely manner.
  • Computer literacy, social media management
  • Location: Lives in Arusha

Preferred Experience
:
  • Experience in Customer Service officer or a Related Field: Prior experience is a significant requirement 
  • Preferred with 3 years and above of experience in CRM
  • Diploma or Degree in Customer Service Management or equivalent optional

HOW TO APPLY:
Documents Required
  • Curriculum Vitae.
  • A Cover Letter outlining your qualifications and experience.
  • Copy of all the Academic Certificates.
This is Full-time Job, Send your documents to : hr@buildmart.co.tz with the subject line Customer Service officer -[your name]
Go to our Homepage To Get Relevant Information. We thank all applicants for their interest ; however only those selected for an interview will be contacted
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