Friday 9 September 2022

Implementation Specialist at CRDB Bank Plc

  AjiraLeo Tanzania       Friday 9 September 2022
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CRDB Bank Plc
Jobs in Tanzania 2022: New Job Opportunities at CRDB Bank Plc, 2022

CRDB Bank Plc Jobs, 2022
Background
CRDB Bank Plc is an African bank and a leading Financial Services Provider in Tanzania with current presence in Tanzania and Burundi, East Africa. The Bank was established in 1996 and was listed on The Dar Es Salaam Stock exchange (DSE) in June 2009.

Over the years, CRDB Bank has grown to become the most innovative and preferred financial services partner in the region. Supported by a robust portfolio and uniquely tailored products, CRDB Bank remains the most responsive bank in the region.
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CRDB JOB OPPORTUNITIES SEPTEMBER, 2022
We are a collection of individuals who believe in excellence. We are always on the look out for fresh talent and we hiring people who have the drive to succeed and the will to implement the discipline required to succeed. We focus on nurturing our team and providing our team with an environment that is conductive to creative thought.

Career Opportunities: Implementation Specialist (1583)
Requisition ID
1583
 Job Description
Reporting line-
Manager; Technical Implementation
Location- Head Office
Job Summary
Responsible for business implementations of sales solutions to clients including Government, Corporate, Institutions, and other business segments in the areas of receivables, payables, trade finance and liquidity management solutions per agreed products/solutions with clients.
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Key responsibilities:
  • Implement solutions to clients per sales/agreements.
  • Perform post-implementation reviews to ensure the sustainability of solutions.
  • Ensure prices are charged per sale/agreed with clients with no leakage of income.
  • Solicit business from existing and new customers by increasing digital channel utilizations.
  • Discuss customer needs; gather customer information and advice on Bank services/products.
  • Conduct clients and staff awareness/training for the new systems/solutions to be/deployed.
  • Conduct regular branch and client visits to solicit new business with a view to increasing the organic flow of NFI/or transactional volume and retaining clients.
  • Participate in driving and implementing the strategy for Transactional digital business growth.
  • Participate in organizing and delivering client marketing and sales programs for transactional digital offerings/products.
  • Arrange and facilitate meetings with key members of potential customer management.
  • Follow up with potential customers and ensure completion of documentation requirements.
  • Liaise with operations for efficient transaction processing to ensure superior customer service by minimizing complaints and disputes.
  • Collaborate with several other units/departments e.g. ICT, Treasury, Corporate banking, Operations, Finance, Compliance, Marketing and Customer experience
  • Regular reviews of implemented solutions to identify gaps and suggest ways to fix them
  • Ensure Compliance with internal & external Guidelines on transactional business activities.
  • Review and provide feedback on client satisfaction surveys, and respond to customer complaints.
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Experience, Knowledge and Skills Requirements
  • Bachelor Degree in Bachelor’s Degree in Business Administration, Finance and related field from a credible university.
  • Minimum of 3 years experience in business implementations of sales solutions to clients.
  • Relationship Management skills.
  • Project management skills.
MODE OF APPLICATION
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